Customer Service Specialist - Remote (Fully Remote)

TP; Deutschland; Remote; EUR 26.061 - 36.486; Vollzeit

Benefits dieser Stelle

Health benefits

401K

Life insurance

Supplemental coverage

PTO and leave programs

Zusammenfassung

TP is a leading global provider of digital business services. This role focuses on handling and carefully responding to customer inquiries with excellent service through active listening and timely escalation when needed.

Ideal candidates are located in the US states of FL, IN, or TX and have a High School Diploma with at least six months of customer service experience, plus comfort with Windows-based systems and a 25 WPM typing speed.

Qualifikationen

• Must be located in FL, IN or TX.
• High School Diploma or equivalent and minimum 6 months of customer service experience.
• Ability to type at least 25 words per minute and comfortable with Windows-based systems.

Aufgaben

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Escalate interactions when necessary and appropriate.

Kenntnisse

Customer service

Active listening

Escalation

Ausbildung

High School Diploma

Tools

Windows OS

Jobbeschreibung

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Escalate interactions when necessary and appropriate.

Qualifications:

• Must be located in FL, IN or TX.
• High School Diploma or equivalent and minimum 6 months of customer service experience.
• Ability to type at least 25 words per minute and comfortable with Windows-based systems.
• Comprehensive health benefits including medical, vision, and dental.
• 401(K) plans, life insurance, and supplemental medical coverage.
• Health and personal time off (HPT) and leave programs.

Work from Home Requirements:

• Dedicated workspace with hardwired Ethernet connection.
• Internet cannot be Satellite, Mobile Data, P2P or VPN.

TP

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations. With a global workforce of 500,000 across 300 languages, they prioritize a culture of inclusion and diversity.