Customer Service Representative (Travel Industry)

Hjbtravels; Stuttgart; Vor Ort; EUR 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Training and ongoing support

Flexible work options

Growth opportunities within travel行业

Supportive and collaborative team

Zusammenfassung

Hjbtravels in Stuttgart is seeking a Customer Service Representative to support clients in the travel industry, handling inquiries, guiding through bookings, and ensuring a positive service experience from start to finish.

The role emphasizes strong communication, ability to work independently, and comfort with online systems; training is provided, and flexible part- or full-time options are available in a collaborative team.

Qualifikationen

• Strong communication and interpersonal abilities required.
• Customer service experience preferred but not required.
• Ability to work independently and manage time.
• Proficient with computers, email, and online systems.
• Detail-oriented with a proactive attitude.
• Interest in travel industry is a plus.

Aufgaben

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and questions.
• Provide accurate information on destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Kenntnisse

Strong communication skills

Interpersonal skills

Customer service experience

Independent work

Computer & email proficiency

Detail-oriented

Jobbeschreibung

Job Openings Customer Service Representative (Travel Industry)

About the job Customer Service Representative (Travel Industry)

Job Description:

We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

Key Responsibilities:

• Respond to customer inquiries via phone and email
• Assist clients with travel planning, reservations, and general questions
• Provide accurate information regarding destinations, policies, and procedures
• Maintain clear and professional communication with clients
• Follow company guidelines and service standards
• Document interactions and updates as needed

Qualifications:

• Strong communication and interpersonal skills
• Customer service experience preferred (not required)
• Ability to work independently and manage time effectively
• Comfortable using computers, email, and online systems
• Detail-oriented with a positive, solution-focused attitude
• Interest in the travel industry is a plus

What We Offer:

• Training and ongoing support
• Flexible work options (part or full time)
• Growth opportunities within the travel industry
• Supportive and collaborative team environment