Country Warehouse Operations Manager

Cainiao Group; Grolsheim; On-site; EUR 60,000 - 90,000; Full time

Job summary

Cainiao Group in Germany is seeking an experienced Operations Manager for end-to-end oversight of warehouses and logistics centers. You will lead receiving, putaway, inventory, picking and shipping while driving lean processes across the network.

The role requires strong cross-functional collaboration, KPI governance, and people management including recruitment, training, scheduling, and performance reviews. English fluency is essential; German knowledge is a plus.

Qualifications

• Passion for logistics and supply chain with interest in cross-border e-commerce.
• Self-driven with strong logical thinking and problem-solving skills.
• Strong communication and collaboration across functions.
• Professional fluency in English; Chinese is preferred.
• At least 1 year of full-time experience in logistics or supply chain.

Responsibilities

• Oversee end-to-end operation management of warehouses/logistics centers.
• Develop and optimize SOPs to improve efficiency and service quality.
• Monitor KPIs such as inbound/outbound efficiency and inventory accuracy.
• Lead recruitment, training, shift scheduling, and performance management.
• Coordinate with cross-functional teams and manage third-party vendors.
• Support new warehouse setups and process implementation.
• Handle exceptions to ensure safety, compliance and stable operations.

Skills

Logistics & SCM

Self-motivation

Teamwork & communication

English proficiency

Chinese proficiency

Logistics experience

Job description

• Responsible for the overall operation management of warehouses/logistics centers, including end-to-end processes such as receiving, putaway, inventory management, picking, and shipping.
• Develop and optimize operational processes (SOPs) to improve operational efficiency and service quality, continuously driving lean operations.
• Monitor key operational KPIs, such as inbound/outbound efficiency, inventory accuracy, fulfillment lead time, and implement continuous improvement initiatives.
• Lead team management and workforce planning, including recruitment, training, shift scheduling, and performance management.
• Coordinate cross-functional collaboration with transportation, customers, IT, supply chain, and other stakeholders to ensure smooth business operations.
• Manage third-party vendors (e.g., outsourcing providers, staffing agencies, transportation partners), ensuring service quality and cost control.
• Support new warehouse setup, business launches, and process implementation.
• Handle operational exceptions and emergency situations to ensure warehouse safety, compliance, and stable operations.

Key Responsibilities

• Responsible for the overall operation management of warehouses/logistics centers, including end-to-end processes such as receiving, putaway, inventory management, picking, and shipping.
• Develop and optimize operational processes (SOPs) to improve operational efficiency and service quality, continuously driving lean operations.
• Monitor key operational KPIs, such as inbound/outbound efficiency, inventory accuracy, fulfillment lead time, and implement continuous improvement initiatives.
• Lead team management and workforce planning, including recruitment, training, shift scheduling, and performance management.
• Coordinate cross-functional collaboration with transportation, customers, IT, supply chain, and other stakeholders to ensure smooth business operations.
• Manage third-party vendors (e.g., outsourcing providers, staffing agencies, transportation partners), ensuring service quality and cost control.
• Support new warehouse setup, business launches, and process implementation.
• Handle operational exceptions and emergency situations to ensure warehouse safety, compliance, and stable operations.

Qualifications

• Passion for Logistics & Supply Chain: Demonstrates a strong passion for the logistics and supply chain industry, with a keen interest in cross-border e-commerce. Exhibits resilience, self-discipline, and a drive for personal and professional growth when facing challenges.
• Continuous Self-Improvement: Highly self-driven, curious, and eager to learn. Possesses strong logical thinking skills and the ability to solve complex problems from multiple perspectives.
• Accountability & Collaboration: Exceptional communication skills with a strong sense of responsibility. Proven ability to manage multiple tasks simultaneously and collaborate effectively across functions to drive projects forward.
• Language Proficiency: Professional fluency in English, fluent Chinese preferred.
• Experience: Minimum of 1 year of full-time working experience in logistics, supply chain, or closely related fields.