Warehouse Operations Specialist

iMile Delivery; Köln; On-site; EUR 60,000 - 90,000; Full time

Job summary

iMile is seeking a Warehouse Operations Manager to lead daily warehouse activities, develop strong partner relationships, and ensure seamless integration into our delivery operations across assigned areas. You will drive performance and service excellence while upholding safety and quality standards.

The role requires a bachelor's or diploma in logistics or related field, at least three years of warehouse or logistics experience, and proficiency with WMS (SAP preferred).

Qualifications

• Bachelor's degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• 3 years of warehouse or logistics operations experience.
• Experience with Warehouse Management Systems (WMS); SAP experience is a plus.
• Good knowledge of warehouse operations, inventory management, and logistics processes.
• Proficient in Microsoft Office, especially Excel.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and teamwork skills.
• English proficiency is required; additional local language skills are an advantage.

Responsibilities

• Coordinate daily warehouse operations, including receiving, put-away, picking, packing, shipping, and returns.
• Monitor inventory accuracy through cycle counts and regular stock reconciliation.
• Ensure all inbound and outbound shipments are processed accurately and on time.
• Maintain accurate inventory records using the Warehouse Management System (WMS).
• Investigate and resolve inventory discrepancies and operational issues.
• Coordinate with transportation providers, suppliers, and internal departments to ensure smooth logistics operations.
• Prepare shipping documents, delivery notes, and inventory reports.
• Monitor warehouse performance metrics and identify opportunities for process improvements.
• Ensure compliance with company policies, safety standards, and warehouse operating procedures.
• Support warehouse projects, system implementations, and continuous improvement initiatives.
• Assist with employee training on warehouse procedures and best practices.
• Handle customer inquiries related to warehouse operations and shipment status when required.
• Perform other duties assigned by management.

Skills

Warehouse operations

Inventory management

Analytical skills

Microsoft Excel

Communication

Teamwork

Time management

English proficiency

German language

Education

Bachelor's or Diploma in Logistics / Supply Chain / Business Administration

Tools

WMS

SAP

ERP systems

Microsoft Office

Job description

iMile is a leading logistics provider specializing in smart solutions for e‑commerce businesses across the Middle East, Europe, and Latin America. With headquarters in Dubai and operations in more than 30 countries, iMile delivers reliable, flexible, and technology‑driven logistics services for global brands.

Job Overvie

As the Warehouse Operations Manager You’ll be responsible for developing strong partner relationships, ensuring seamless integration into our delivery operations and driving performance and service excellence across assigned areas

Responsibiliti

• Coordinate daily warehouse operations, including receiving, put-away, picking, packing, shipping, and returns.
• Monitor inventory accuracy through cycle counts and regular stock reconciliation.
• Ensure all inbound and outbound shipments are processed accurately and on time.
• Maintain accurate inventory records using the Warehouse Management System(WMS).
• Investigate and resolve inventory discrepancies and operational issues.
• Coordinate with transportation providers, suppliers, and internal departments toensure smooth logistics operations.
• Prepare shipping documents, delivery notes, and inventory reports.
• Monitor warehouse performance metrics and identify opportunities for processimprovements.
• Ensure compliance with company policies, safety standards, and warehouse operating procedures.
• Support warehouse projects, system implementations, and continuous improvementinitiatives.
• Assist with employee training on warehouse procedures and best practices.
• Handle customer inquiries related to warehouse operations and shipment status when required.
• Perform other duties assigned by management.

Preferred Qualification

• Bachelor's degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• 3 years of warehouse or logistics operations experience.
• Experience with Warehouse Management Systems (WMS); SAP experience is a plus.
• Good knowledge of warehouse operations, inventory management, and logisticsprocesses.
• Proficient in Microsoft Office, especially Excel.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and teamwork skills.
• English proficiency is required; additional local language skills are an advantage.

Preferred Qualifications

• Experience in e-commerce, express delivery, or third-party logistics (3PL).
• Knowledge of Lean, Six Sigma, or continuous improvement methodologies.
• Experience with ERP systems and data analysis.
• Fluent German and English language skills are required, any additional language (Mandarin) skills are a plus

What We Offer

• A company culture that supports continuous learning and professional growth
• A modern, high-quality working environment
• A strong, professional local operations team with extensive experience in the local market.
• Competitive salary and benefits in the local market

We welcome your application and look forward to growing together.