Copy of Strategic Account Manager (f/m/d)

collaboration Factory AG; München; Vor Ort; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading software company in Munich is seeking an experienced Strategic Account Manager to support enterprise customers. You will guide customers through implementation and ensure they maximize their value from our software product. The ideal candidate has over 10 years of project management experience, is fluent in German and English, and has a background in account planning. This role offers a flexible work model, competitive salary, and modern office environment.

Leistungen

Flexible work model

30 days vacation

Sabbatical option

Corporate benefits

Hardware of your choice

Qualifikationen

• At least ten years of professional and leadership experience in project management and enterprise software implementation.
• Proven track record of delivering software projects and leading teams.
• Understanding of customer's needs and challenges.

Aufgaben

• Provide comprehensive support to key accounts, creating value.
• Guide customers through the sales process to implementation.
• Identify further business opportunities and generate revenue.

Kenntnisse

Project management experience

Leadership experience

Account planning and implementation

Fluent in German

Fluent in English

Jobbeschreibung

Your tasks

Are you eager to comprehensively support enterprise customers and generate new business? As a Strategic Account Manager, you will be part of our Consulting & Professional Services department. What drives us are enthusiastic customers who solve their individual, business-critical challenges through the implementation of our software product cplace. In your role, you are a result-driven achiever who ensures that our key customers get the most value from our product and service portfolio.

• Working closely with the sales team, you provide comprehensive support to one of our key accounts, creating tangible value for both parties
• You guide our customers throughout the entire life cycle - from the sales process to implementation and into the operational phase
• If needed, you identify further business opportunities and generate additional product and service revenue
• You establish stable relationships with important stakeholders on equal footing, understand their needs and priorities, and ensure the best possible customer experience, thus generating widespread acceptance of the cplace platform
• You responsible for the definition, planning and implementation of the account strategy for the use of the cplace product portfolio, including budget planning and control
• You coach our Solution Consultants and Project Managers to deliver the best possible results for our customers as an account team

What we expect

• At least ten years of professional and leadership experience in project management and enterprise software implementation
• Experience in custom application development and a proven track record of delivering software projects and leading teams
• Experience in account planning and implementation, and driving service revenue, utilization, and margins (P&L) for your customer
• An understanding of your customer's needs and challenges, coupled with compassion for the environment and the DNA of the industry
• Ideally, experience in the automotive, aerospace or pharmaceutical industries
• Fluent in both German and English

This is what we offer

• Flexible work model and remote work option #LI-Hybrid
• Room for creativity, co-design and further development
• Competitive salary, 30 days vacation & sabbatical option
• Wellpass, job bike & corporate benefits
• Modern and central offices in Munich, Hannover and Ludwigsburg
• Hardware of your choice

Be part of it

We are looking forward to meeting you!
[e-mail]

www.cplace.com | #bestteam
collaboration Factory GmbH | Office München | Arnulfstraße 34 | 80335 München | Tel: [phone]