Continuous Improvement Manager / Process Excellence Manager - Nuremberg

Amazon Deutschland S4 Transport GmbH; Nürnberg; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading logistics company in Germany is seeking a Continuous Improvement Manager to enhance process operations in Nuremberg. The ideal candidate will manage various improvement initiatives, ensure staff training, and optimize performance within delivery stations. Applicants should possess a relevant university degree and experience in supply chain management, along with fluency in both German and English. This role requires flexibility for non-traditional shifts and travel up to 30%. Competitive compensation and relocation support are available.

Leistungen

Attractive compensation package including RSUs

Free life and disability insurance

Relocation package for qualifying distances

Employee discounts on Amazon products

Commuter benefits

Referral services for childcare

Free Employee Assistance Program

Excellent career development opportunities

Qualifikationen

• Relevant experience in supply chain, transportation, or project management.
• Experience managing multiple projects with competing deadlines.
• Advanced analytical tool building skills.

Aufgaben

• Drive process standardization on site and support management initiatives.
• Contribute to process improvements and benchmarking initiatives.
• Manage day-to-day operations during peak times and lead operations team.

Kenntnisse

Fluent in German

Fluent in English

Project management

Analytical skills

Ausbildung

University degree in business, engineering, supply chain, or related fields

Tools

SQL

Python

Tableau

Power BI

QuickSight

Jobbeschreibung

*** The role is based in Nuremberg. If you relocate for the role and your home address is at least 80 km from the site, we will support you with a relocation package. ***

The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.

To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a Continuous Improvement Manager / Process Excellence Manager / Process Improvement Manager or comparable as ACES (Amazon Customer Excellence Systems) Manager. Be part of a fast-growing, diverse and inclusive team!

As an ACES (Amazon Customer Excellence Systems) Manager, you will drive process standardization on site. You will be the link between station management and the ACES team. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance.

Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.

*** This role will be based in our delivery station in Nuremberg. You are willing to work in non-traditional shift patterns which include nights; current shift plan is day shift (approximately 8:00 am to 5:00 pm) + occasionally working night/late shift. Additionally we require ability to travel up to 30% of the time. ***

We offer:

• A permanent contract directly with Amazon
• An attractive compensation package including Restricted Stock Units (RSUs) from Amazon.com, Inc.
• Relocation package: If at least 80 km from the site
• Free life and disability insurance and support with a company pension plan
• Employee discounts on amazon.de and Amazon Extras (discounts on travel, restaurants, entertainment, electronics, home etc.)
• Commuter benefits: Free parking or coverage of the "Deutschlandticket"
• Family bonus (one‑time payment for parents on parental leave)
• Referral services for childcare, senior care, and care for people with special needs
• A free Employee Assistance Program (also for family members) providing consultation for professional or personal matters
• Excellent career development opportunities within a global company: The content of this role is dynamic, having a changing focus based on the needs and priorities. This will allow the successful candidate to work with multiple teams, build an European network and discover multiple career opportunities (within and outside the ACES team).

Key job responsibilities

• Contribute to audit initiatives and support results‑driven action planning
• Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders
• Support development and continuous piloting of process improvements and ongoing benchmarking initiatives
• Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts
• During peak time, you will have the responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance.

BASIC QUALIFICATIONS

• A University degree (or equivalent) in business, engineering, supply chain, transportation, mathematics, economics, physics or another technical field
• Relevant experience working in supply chain, transportation, project management or management consulting
• Relevant experience in managing multiple projects with competing deadlines
• Speak, write, and read fluently in both German and English
• Ability to travel up to 30% of the time

PREFERRED QUALIFICATIONS

• Experience in analytical tool building
• Advanced knowledge of SQL and Python
• Proficient in data visualization tools such as Tableau, Power BI or QuickSight
• PMP or equivalent Project management certifications
• Lean Management & Six Sigma Black Belt certification