Manager, Global Order Management – SaaS

Jobtailor; Deutschland; Remote; EUR 155.000 - 207.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a seasoned leader to manage a global Order Management team and own the post-signature processes for accurate booking of customer contracts.

You will act as the escalation point for complex deal structures, review high-value transactions, ensure ASC 606 compliance, and collaborate with Sales, Finance, Legal, and Operations to drive automation across the Quote-to-Cash lifecycle.

Qualifikationen

• 5+ years of experience in Order Management, Deal Desk, Revenue Operations, Sales Operations, or Quote-to-Cash functions within a SaaS or technology company.
• 2+ years of people management experience.
• Strong understanding of SaaS business models, ARR metrics, contract lifecycle management, and Order-to-Cash processes.
• Working knowledge of ASC 606 revenue recognition principles.
• Deep expertise with Salesforce, CPQ, Orders, and Approval workflows.
• Experience supporting global sales organizations and complex deal structures.

Aufgaben

• Manage, mentor, and develop a global Order Management team.
• Own the global post-signature order management process and ensure timely and accurate booking of customer contracts.
• Serve as the primary escalation point for complex deal structures and booking exceptions.
• Review and approve high-value and non-standard transactions.
• Ensure compliance with booking policies and ASC 606 revenue recognition requirements.
• Partner with Sales, Finance, Legal, Business Applications, Operations, and other teams.
• Drive process automation and scalability across the Quote-to-Cash lifecycle.
• Lead Salesforce workflow optimization initiatives.
• Support monthly and quarterly close activities.
• Maintain audit-ready documentation and support SOX compliance efforts.
• Own ARR tracking and deliver performance reporting to Finance leadership.
• Lead continuous improvement initiatives to drive operational efficiency and stronger controls.

Kenntnisse

Order Management

Revenue Operations

Salesforce Workflow

ASC 606

People Management

Tools

Salesforce

NetSuite ERP

CPQ

Jobbeschreibung

• Manage, mentor, and develop a global Order Management team
• Own the global post-signature order management process and ensure timely and accurate booking of customer contracts
• Serve as the primary escalation point for complex deal structures and booking exceptions
• Review and approve high-value and non-standard transactions
• Ensure compliance with booking policies and ASC 606 revenue recognition requirements
• Partner with Sales, Finance, Legal, Business Application, Operations, and other teams
• Drive process automation and scalability across the Quote-to-Cash lifecycle
• Lead Salesforce workflow optimization initiatives
• Support monthly and quarterly close activities
• Maintain audit-ready documentation and support SOX compliance efforts
• Own ARR tracking and deliver performance reporting to Finance leadership
• Lead continuous improvement initiatives to drive operational efficiency and stronger controls

Requirements

• 5+ years of experience in Order Management, Deal Desk, Revenue Operations, Sales Operations, or Quote-to-Cash functions within a SaaS or technology company
• 2+ years of people management experience
• Strong understanding of SaaS business models, ARR metrics, contract lifecycle management, and Order-to-Cash processes
• Working knowledge of ASC 606 revenue recognition principles
• Deep expertise with Salesforce, CPQ, Orders, and Approval workflows
• Experience supporting global sales organizations and complex deal structures
• Strong analytical, organizational, and stakeholder management skills
• Experience in cybersecurity or enterprise software preferred
• Familiarity with NetSuite ERP preferred
• Knowledge of SOX compliance and internal controls preferred
• Experience leading automation, transformation, or systems implementation projects preferred
• Familiarity with AI tools for workflow automation, data analysis, or revenue operations intelligence preferred
• Must currently reside in the US Eastern Time Zone; candidates in Central, Mountain, or Pacific time zones will not be considered

Core Competencies

Demonstrates expertise in Order Management and Revenue Operations, with a strong focus on SaaS business models, ASC 606 compliance, and process automation. Proven ability to lead teams, optimize Salesforce workflows, and drive operational efficiency across the Quote-to-Cash lifecycle.

Highest-signal resume keywords

• Order Management
• Revenue Operations
• Salesforce Workflow Optimization
• ASC 606 Compliance
• People Management

ATS Optimization Keywords

Hard Skills

• Order Management
• Revenue Operations
• ASC 606
• Contract Lifecycle Management
• Salesforce
• CPQ
• Orders
• Approval Workflows
• Automation
• Data Analysis

Soft Skills

• Analytical Skills
• Organizational Skills
• Stakeholder Management

Industry Keywords

• SaaS
• Quote-to-Cash
• SOX Compliance
• Cybersecurity
• Enterprise Software

Tools & Technologies

• Salesforce
• NetSuite ERP
• AI Tools