Chief Operating & Growth Officer

Jobtailor; Freiburg im Breisgau; Vor Ort; EUR 120.000 - 210.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a senior E-commerce leader to own and scale the D2C business in a fast-moving environment. You will drive performance marketing, CRM, and online revenue, while building scalable processes and KPI-based management across cross-functional teams.

You bring extensive P&L experience, a track record in growth with proprietary products, and fluency in German and English to lead the growth stage of the company in Germany.

Qualifikationen

• Several years of progressively increasing responsibility for growth and P&L.
• Experience in an environment with an in-house physical product and proprietary brand.
• D2C and e-commerce experience.
• Ability to lead and challenge e-commerce, performance marketing, and CRM teams based on KPIs.
• Strong judgment regarding CAC, ROAS/MER, LTV, conversion, AOV, and contribution margin.
• Structured, prioritization-focused, and hands-on approach.
• Business-fluent German and English.
• Entrepreneurial mindset, results orientation, ownership, and strong execution skills.

Aufgaben

• Take responsibility for the company’s value-creating functions.
• Play a key role in shaping the next phase of growth.
• Own, execute, and manage the e-commerce domain, including performance marketing, CRM, and online revenue.
• Manage growth and D2C activities in a KPI-based, data-driven manner.
• Improve revenue and profitability.
• Further develop distribution and partner sales.
• Oversee fulfillment, logistics, and returns.
• Ensure operational scalability.
• Build processes and a KPI-based management framework.
• Lead and develop cross-functional teams.
• Gradually expand the scope of responsibility as the company professionalizes and grows.

Kenntnisse

E-commerce management

Performance marketing

KPI-based management

D2C strategy

P&L responsibility

Tools

CRM systems

Jobbeschreibung

• Take responsibility for the company’s value-creating functions
• Play a key role in shaping the next phase of growth
• Own, execute, and manage the e-commerce domain, including performance marketing, CRM, and online revenue
• Manage growth and D2C activities in a KPI-based, data-driven manner
• Improve revenue and profitability
• Further develop distribution and partner sales
• Oversee fulfillment, logistics, and returns
• Ensure operational scalability
• Build processes and a KPI-based management framework
• Lead and develop cross-functional teams
• Gradually expand the scope of responsibility as the company professionalizes and grows

Requirements

• Several years of progressively increasing responsibility for growth and P&L
• Experience in an environment with an in-house physical product and proprietary brand
• Solely commercial, distribution, or platform/marketplace experience is not sufficient as a background
• Experience managing a brand or area of responsibility of significant scale; indicative revenue of approximately €20–50 million
• Experience in D2C and e-commerce
• Ability to lead and challenge e-commerce, performance marketing, and CRM teams based on KPIs
• Strong judgment regarding CAC, ROAS/MER, LTV, conversion, AOV, and contribution margin
• Structured, prioritization-focused, and hands-on approach
• Business-fluent German and English
• Entrepreneurial mindset, results orientation, ownership, and strong execution skills

Core Competencies

Demonstrates expertise in managing e-commerce operations, including performance marketing and CRM, with a strong focus on KPI-driven growth and profitability. Possesses a solid understanding of D2C strategies and the ability to lead cross-functional teams in a fast-paced environment.

Highest-signal resume keywords

• E-Commerce Management
• Performance Marketing
• KPI-Based Management
• D2C Strategy
• P&L Responsibility

ATS Optimization Keywords

Hard Skills

• Revenue Management
• Data-Driven Decision Making
• CAC Analysis
• ROAS/MER Calculation
• LTV Assessment
• AOV Optimization
• Contribution Margin Analysis
• Logistics Oversight
• Fulfillment Management
• Process Development

Soft Skills

• Entrepreneurial Mindset
• Results Orientation
• Strong Execution Skills
• Judgment
• Structured Approach

Industry Keywords

• D2C
• E-Commerce
• Performance Marketing
• CRM
• Growth Management
• Distribution
• Partner Sales
• Operational Scalability
• Cross-Functional Leadership
• KPI Management