Assistant Restaurant Manager Required in Europe

Flight2sucess Immigration Llp; Deutschland; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading restaurant management company in Germany is seeking an Assistant Restaurant Manager to assist in daily operations and ensure excellent customer service. The role involves supervising staff, managing inventory, and ensuring compliance with health standards. Candidates should have 1-7 years of experience in hospitality and a graduate degree in hotel management. This full-time position requires strong leadership skills and the ability to manage fast-paced environments.

Qualifikationen

• 1-7 years of experience in a restaurant or hospitality environment.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.

Aufgaben

• Assist the Restaurant Manager in daily operations.
• Supervise staff and assist with scheduling.
• Ensure excellent customer service and handle complaints.
• Assist with inventory management and stock control.
• Oversee cash handling procedures and financial support.
• Ensure compliance with health and safety standards.
• Support marketing and sales initiatives.
• Train and develop staff.
• Prepare operational reports.
• Act as the manager in the absence of the Restaurant Manager.

Kenntnisse

Customer service skills

Staff management

Inventory management

Cash handling

Knowledge of health and safety regulations

Ausbildung

Graduate (BHM)

Jobbeschreibung

Operations Management

Assist the Restaurant Manager in daily restaurant operations; ensure smooth service during shifts and handle operational issues.

Maintain cleanliness, hygiene, and safety standards across the restaurant; ensure compliance with food safety and health regulations.

Staff Supervision & Scheduling

Supervise front‑of‑house and/or back‑of‑house staff during shifts; assist with staff scheduling, attendance tracking, and shift coverage.

Support hiring, onboarding, and training of new employees; motivate staff and promote teamwork.

Customer Service & Guest Experience

Ensure excellent customer service and handle guest complaints professionally; resolve service issues promptly to maintain customer satisfaction.

Monitor service quality and guest feedback; support loyalty programs and customer engagement initiatives.

Inventory & Stock Control

Assist with ordering food, beverages, and supplies; monitor inventory levels and minimize waste; ensure proper storage and stock rotation (FIFO).

Cash Handling & Financial Support

Oversee cash handling procedures and POS operations; assist in daily sales reconciliation and reports; support cost control measures to meet budget targets.

Health, Safety & Compliance

Ensure compliance with food safety, sanitation, and workplace safety standards; enforce company policies and standard operating procedures (SOPs); support inspections and audits.

Sales & Marketing Support

Assist in implementing promotions, specials, and marketing campaigns; upsell menu items and drive revenue growth; monitor competitor activity and customer trends.

Training & Development

Train staff on service standards, menu knowledge, and customer interaction; conduct performance feedback and support staff development.

Reporting & Documentation

Prepare shift reports, incident reports, and inventory records; communicate operational updates to the Restaurant Manager.

Acting Manager Duties

Take charge of restaurant operations in the absence of the Restaurant Manager; make operational decisions and ensure service continuity.

Job Details

• Experience: 1 - 7 Years
• No. of Openings: 50
• Education: Graduate (BHM)
• Role: Assistant Restaurant Manager
• Industry Type: Hotel / Restaurant / Hospitality
• Gender: Male / Female
• Job Country: Germany
• Type of Job: Full Time
• Work Location Type: Work from Office