After Sales Commercial Analyst (m/f/d)

ENERCON Gesellschaft mit beschränkter Haftung; Remote; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading wind power technology company based in Bremen is seeking a professional to manage After Sales operations. You will maintain KPI dashboards, prepare insights, and ensure timely invoicing while coordinating with international stakeholders. The ideal candidate has a bachelor's degree and 1–3 years of relevant experience in commercial operations or analytics, with proficiency in CRM and advanced Excel skills. Remote work options and comprehensive health benefits are offered.

Leistungen

30 vacation days per year

Flexible working hours

Internal and external training opportunities

Company health management and fitness programs

Company pension scheme

Qualifikationen

• 1–3 years of experience in Commercial Operations, After Sales, Services, Finance/Analytics, or Project Coordination.
• Proficient in English and German; additional languages are an advantage.
• Strong analytical capabilities with high attention to detail.

Aufgaben

• Maintain and develop global After-Sales KPI dashboards.
• Manage and update the service contract pipeline.
• Prepare insights and support regional teams with negotiation.
• Ensure timely invoicing and monitor overdue items.
• Organize training sessions and maintain communication with stakeholders.

Kenntnisse

CRM systems (e.g., Salesforce)

Advanced Excel skills

Power BI/Tableau

Communication skills

Analytical capabilities

Ausbildung

Bachelor’s degree in Business, Engineering, Economics, or related field

Tools

Salesforce

SAP

Jobbeschreibung

Onsite / Hybrid / Remote: Remote (> 50% remote)

ENERCON has been one of the technology leaders in the wind power sector for 40 years. As the first manufacturer of wind turbines, the company used a gearless drive concept that is a characteristic of all ENERCON wind turbines. ENERCON is also at the forefront in other areas, such as rotor blade design, control technology, grid connection technology, and with its wide range of technological new developments, proves its innovative strength time and again.

You keep After Sales running smoothly: you keep KPIs and the service‑contract pipeline accurate, prepare forecasts and insights, monitor overdues/DSO, and ensure timely invoicing with clear coordination across regions. Your purpose is to turn data into decisions and processes into results, improving performance, reducing friction, and securing sustainable revenue in the service business.

Maintain and further develop global After‑Sales KPI dashboards, and prepare regular analysis packs with clear action recommendations

Manage and update the service contract pipeline, including coverage, conversion, renewals, and preparation of churn and revenue forecasts

Monitor overdue items and DSO performance, including customer‑profile–based root‑cause analysis

Manage compensation and bonus data, prepare insights, and support regional teams with negotiation materials

Ensure efficient and timely invoicing of supplementary services, including escalation and follow‑up on delays

Organize training sessions, onboarding materials, and peer‑learning formats, and publish best practices and meeting documentation

Maintain shared platforms, coordinate with international stakeholders, and support continuous process improvements

Bachelor’s degree in Business, Engineering, Economics, Data/Analytics, or a related field

1–3 years of experience in Commercial Operations, After Sales, Services, Finance/Analytics, or Project Coordination (internships count)

Proficiency with CRM systems (e.g., Salesforce), basic ERP knowledge (e.g., SAP), advanced Excel skills, and familiarity with Power BI/TableauStrong analytical capabilities, high attention to detail, and a structured, proactive approach

Excellent communication and stakeholder‑coordination skills, paired with curiosity and learning agility

Fluent in English and German; additional languages are an advantage

• Possibility for more than60 % remote work (home office)
• Flexible working hours through appropriate working time models
• 30 vacation days per year
• Internal and external training opportunities through the ENERCON Academy
• Company health management and extensive health promotion including company fitness (Hansefit and JobRad)
• Company pension scheme and private occupational disability insurance onspecial conditions as well as financial support for various forms of capital-forming benefits
• Close mentoring for a successful career start (learning on the job)
• Exciting and varied activities in the green growth sector of wind energy

If you don’t meet every single requirement listed above, we still encourage you to apply. At ENERCON, we believe that diverse perspectives and experiences make us stronger. Your motivation and willingness to grow can be just as important as your current skill set.