Account Manager

Red Delta Solutions GmbH; Deutschland; Remote; EUR 45.000 - 70.000; Vollzeit

Benefits dieser Stelle

Remote work

Flexible schedule

Career growth

Zusammenfassung

RDS Group in Germany is seeking an Account Manager to serve as the primary contact for U.S.-based clients after the sale, ensuring smooth onboarding and ongoing success.

You will monitor satisfaction, address issues, and identify growth opportunities, collaborating with Sales, Operations, and Support to drive retention and revenue.

This role offers remote work with a flexible schedule and the potential for career growth within a globally expanding company.

Qualifikationen

• 3+ years in Account Management or similar.
• Strong communication and relationship-building skills.
• Experience managing multiple client accounts.
• Familiar with CRM systems (Salesforce/HubSpot).
• Proactive, solution-oriented mindset.

Aufgaben

• Serve as the main contact for U.S.-based clients post-sale.
• Onboard new clients and ensure seamless adoption of our services.
• Monitor client satisfaction and manage ongoing communication.
• Address and resolve client concerns with efficiency and care.
• Identify growth opportunities within accounts and support upsell strategies.
• Collaborate with Sales, Operations, and Support teams.
• Report regularly on account health and client feedback.

Kenntnisse

Communication

Relationship Building

Client Management

Proactive mindset

Tools

Salesforce

HubSpot

Jobbeschreibung

About Us

RDS Group of Companies is a global leader in industrial services, infrastructure development, and business solutions. With a strong international presence and decades of proven success, we're now expanding into the U.S. and seeking a dedicated Account Manager to help us build lasting client relationships and support long-term growth.

Key Responsibilities

• Serve as the main contact for U.S.-based clients post-sale.
• Onboard new clients and ensure seamless adoption of our services.
• Monitor client satisfaction and manage ongoing communication.
• Address and resolve client concerns with efficiency and care.
• Identify growth opportunities within accounts and support upsell strategies.
• Collaborate with Sales, Operations, and Support teams.
• Report regularly on account health and client feedback.

What We’re Looking For

• 3+ years in Account Management, Customer Success, or similar client-facing roles.
• Excellent communication and relationship-building skills.
• Experience managing multiple client accounts with diverse needs.
• Familiarity with CRM systems (e.g., Salesforce, HubSpot).
• A proactive, solution-oriented mindset.
• Background in industrial services or B2B solutions is a plus.

Why RDS?

• Join a globally respected company entering an exciting new market.
• Work remotely with a flexible schedule.
• Be part of a supportive, fast-growing team with career growth potential.
• Competitive salary and performance-based opportunities.