Track& Trace Specialist

AB Dispatch LLC; Colombia; Remote; COP 24,000,000 - 36,000,000; Full time

Job summary

AB Dispatch LLC is seeking a Track & Trace Specialist to monitor shipments, communicate in English, and ensure timely updates on truckloads. The role supports drivers, brokers, and the operations team from a remote setup in Colombia.

The ideal candidate has strong organizational and communication skills, attention to detail, and the ability to handle multiple shipments. Prior trucking/logistics experience is a plus.

Qualifications

• English proficiency, especially written communication.
• Strong organizational and communication skills.
• Attention to detail with the ability to monitor multiple shipments simultaneously.
• Basic computer skills, including email and WhatsApp.
• Proactive attitude, reliable, and able to work independently in a remote environment.
• Experience in trucking, logistics, dispatching, or track and trace is a plus.

Responsibilities

• Monitor the status and progress of shipments in transit.
• Respond to emails in English and follow up on pending communications.
• Monitor WhatsApp groups for updates regarding shipments, drivers, and issues.
• Maintain regular communication with drivers, brokers, and the operations team.
• Identify and report delays, incidents, and issues affecting deliveries.
• Keep shipment tracking information accurate and up to date.
• Communicate important updates to the team in a timely manner.

Skills

English proficiency

Organizational skills

Communication skills

Attention to detail

Computer literacy

Proactive attitude

Independent remote work

Logistics/dispatch experience

Tools

Email

WhatsApp

Job description

We are looking for a responsible, organized, and proactive Track & Trace Specialist to join our logistics and transportation team. The ideal candidate will be responsible for monitoring shipments, maintaining clear communication, and ensuring timely updates on the status of truckloads.

Key Responsibilities

• Monitor the status and progress of shipments in transit.
• Respond to emails in English and follow up on pending communications.
• Monitor WhatsApp groups for updates regarding shipments, drivers, and potential issues.
• Maintain regular communication with drivers, brokers, and the operations team.
• Identify and report delays, incidents, and any issues that may affect scheduled deliveries.
• Keep shipment tracking information accurate and up to date.
• Ensure timely communication of important updates to the appropriate team members.

Requirements

• English proficiency, particularly in written communication.
• Strong organizational and communication skills.
• Attention to detail and the ability to monitor multiple shipments simultaneously.
• Basic computer skills, including email and WhatsApp.
• Proactive attitude, reliability, and ability to work independently in a remote environment.
• Previous experience in trucking, logistics, dispatching, or track and trace is a plus.

Ideal Candidate

We are looking for someone who is detail-oriented, dependable, and comfortable working in a fast-paced logistics environment. The ideal candidate can communicate effectively in English, manage priorities, and provide timely updates to keep shipments moving smoothly.