Supervisor de Reclutamiento COLOMBIA ONLY

There is Talent; Colombia; Teletrabalho; COP 60 000 000 - 120 000 000; Tempo integral

Resumo da oferta

There is Talent is seeking a Recruitment Supervisor to lead our talent acquisition efforts while remaining active in the recruitment process. This fully remote role is exclusive to candidates based in Colombia and requires strong people management in a high-volume environment.

You will drive candidate pipelines, manage a dedicated recruitment team, and serve as the main liaison between your team and the client, ensuring tight SLA adherence and compliant hiring practices.

Qualificações

• Supervise or coordinate teams in a BPO/call center or high-volume environment.
• Direct recruitment experience is a plus but not required.
• Proficient with Google Workspace, Slack, and digital tracking platforms.
• Ability to handle sensitive candidate data with discretion and compliance.
• Strong written and verbal communication.

Responsabilidades

• Team Leadership and Accountability: Oversee daily execution of your recruitment team, ensuring targets and SLAs are met.
• Active Recruiting: Hands-on in sourcing, screening, and selecting candidates for specialized roles.
• KPI and Result Delivery: Own team metrics and report progress to stakeholders.
• Data Management: Maintain recruitment spreadsheets and tracking tools.
• Client Engagement: Participate in client meetings and provide pipeline updates.
• Process Oversight: Enforce adherence to background checks and compliance.

Conhecimentos

Team leadership

Operational management

Analytical skills

Communication

Google Workspace

Ferramentas

Google Sheets

Slack

Data tracking platforms

Descrição da oferta de emprego

Recruitment SupervisorLocation: Fully Remote (Exclusively Colombia-based)
Schedule: Full-time | Monday – FridayHours: 8:30 AM – 5:30 PM Colombia TimeTime Zone: Colombia

About the Role

We are seeking a high-impact Recruitment Supervisor to lead our talent acquisition efforts while remaining active in the recruitment process. This role is a natural fit for a BPO supervisor ready to apply their people management and performance-driven mindset to a specialized recruitment operation.

You already know what it takes to run a team under pressure, hit metrics, and keep quality consistent across a high-volume environment. Here, you will apply those exact skills to drive candidate pipelines, manage a dedicated recruitment team, and serve as the direct point of contact between your team and the client.

Key Responsibilities

• Team Leadership and Accountability: Oversee the daily execution of your recruitment team, much like managing agents on a floor, ensuring alignment with targets, SLAs, and operational protocols.
• Active Recruiting: Stay hands-on in the recruitment lifecycle: sourcing, screening, and selecting candidates for specialized positions, not just delegating.
• KPI and Result Delivery: Own your team's numbers. Track, report, and deliver on recruitment KPIs with the same accountability expected of a BPO team supervisor managing headcount and performance metrics.
• Data Management: Maintain recruitment spreadsheets and tracking tools with real-time accuracy, the equivalent of keeping your shift reports and agent scorecards clean and current.
• Client Engagement: Participate in client-facing meetings, delivering professional progress updates on pipeline status, blockers, and wins, similar to handling client calls or QA reviews in a BPO environment.
• Process Oversight: Enforce strict adherence to operational protocols, including background and police checks for all candidates, with zero exceptions.

Requirements

• Professional Experience: Proven experience supervising or coordinating teams in a BPO, call center, or high-volume operations environment. Direct recruitment experience is a plus but not required; your leadership and process management background is what matters.
• Technical Proficiency: Comfortable working in Google Workspace (advanced spreadsheet management), Slack, and digital tracking platforms, tools you likely already use day-to-day.
• Security and Compliance: Able to handle sensitive candidate data with discretion and ensure hires meet security and compliance requirements, including government-contracting constraints.
• Analytical Skills: You know how to read a dashboard, identify what is off, and course-correct fast. Same applies here to recruitment data and team performance metrics.
• Communication: Strong verbal and written communication for both internal team coordination and direct client interaction.

Attributes

• Detail-Oriented: You ran tight operations before; that same precision applies directly to candidate data, hiring pipelines, and deadline tracking.
• Result-Driven: You have owned a team's numbers and felt the pressure of missing a target. You do not let that happen twice.
• Proactive Leader: You spot a bottleneck before it becomes a missed deadline and you fix it without waiting to be told.
• Reliable and Consistent: You show up, you are reachable, and your team and client can count on you during business hours, no exceptions.