Strategic Workforce Scheduler & Analytics Lead

INGEPSY; Perímetro Urbano Barranquilla; Presencial; COP 42.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

INGEPSY is a highly organized, analytical, proactive Workforce Coordinator role to support workforce planning, scheduling, and day-to-day resource management. You will monitor staffing needs, optimize schedules, coordinate teams, and ensure resources align with business demands.

Responsibilities include coordinating schedules, tracking utilization and service levels, preparing reports, and partnering with operations, HR, and managers.

Formación

• Experience in workforce scheduling and staffing coordination.
• Strong data analysis and reporting abilities.
• Proficient with Excel or Google Sheets for data tasks.
• Excellent communication and cross-functional collaboration.

Responsabilidades

• Coordinate workforce schedules, staffing plans, and resource allocation.
• Monitor staffing levels, workload, attendance, availability, and capacity.
• Prepare and maintain workforce schedules, forecasts, reports, and staffing trackers.
• Analyze operational data and workforce metrics to support staffing decisions.
• Coordinate shift assignments, schedule changes, coverage, and time-off requests.
• Monitor real-time workforce activity and adjust to maintain coverage.
• Identify shortages and scheduling conflicts and escalate as needed.
• Collaborate with operations managers, team leaders, HR, and stakeholders.
• Track productivity, utilization, attendance, service levels, and other indicators.
• Support workforce forecasting and capacity planning.
• Maintain accurate employee and scheduling records.
• Prepare regular workforce reports and provide insights to management.
• Assist with onboarding and staffing changes.
• Identify opportunities to improve efficiency and utilization.
• Support implementation of workforce management processes and tools.

Conocimientos

Analytical skills

Organizational skills

Time management

Attention to detail

Workforce planning

Scheduling

Excel

Google Sheets

Data analysis

Communication

Stakeholder management

Remote work setup

Herramientas

Workforce management tools

Scheduling platforms

Descripción del empleo

INGEPSY is a highly organized, analytical, proactive Workforce Coordinator role to support workforce planning, scheduling, and day-to-day resource management. You will monitor staffing needs, optimize schedules, coordinate teams, and ensure resources align with business demands.

Responsibilities include coordinating schedules, tracking utilization and service levels, preparing reports, and partnering with operations, HR, and managers.