Strategic Enterprise Account Manager - Onsite Bogotá

Picnic Delivery; Bogotá; On-site; COP 36,000,000 - 60,000,000; Full time

Job summary

Picnic Delivery is hiring in Bogotá to empower workplace lunch programs for enterprise clients. You will serve as the trusted advisor for SMB/Enterprise accounts on our platform and data capabilities, delivering insights and driving retention and growth.

This role is based in our Bogotá office, with onsite collaboration across Product, Operations, and Tech teams to deliver measurable impact. If you thrive in a fast-paced startup environment, join us to help redefine lunch experiences for

Qualifications

• At least 1 year of experience in Customer Success or Account Management.
• English proficiency at a C1 level.
• Strong problem-solving skills, a service-oriented mindset, and excellent organizational skills.

Responsibilities

• Serve as the primary point of contact for SMB/Enterprise clients on our platform and processes.
• Leverage data to provide actionable insights, monitor KPIs, and identify growth opportunities.
• Manage complex client relationships with executive-level reporting and data-driven storytelling.
• Partner cross-functionally with Product, Operations, and Tech to prioritize initiatives and deliver measurable impact.
• Lead business reviews and strategic planning to drive retention, expansion, and long-term account growth.

Skills

Problem solving

Service mindset

Organizational skills

English (C1)

Job description

Picnic Delivery is hiring in Bogotá to empower workplace lunch programs for enterprise clients. You will serve as the trusted advisor for SMB/Enterprise accounts on our platform and data capabilities, delivering insights and driving retention and growth.

This role is based in our Bogotá office, with onsite collaboration across Product, Operations, and Tech teams to deliver measurable impact. If you thrive in a fast-paced startup environment, join us to help redefine lunch experiences for