City Operations Associate

Atoms; Bogotá ciudad; On-site; COP 22,320,000 - 33,480,000; Full time

Job summary

Picnic in Bogotá is hiring a City Operations Associate to support the operations team onsite. This role is ideal for a recent graduate or someone with up to one year of experience who wants to own projects and grow quickly.

You will ensure data accuracy, run QA, manage compliance tasks like licenses and health permits, and train the team on internal systems. Strong communication helps across the team and stakeholders.

Qualifications

• Recent grad or up to 1 year of professional experience.
• High English proficiency (B2–C1) with confident communication.
• Strong communication, organization, and project management skills.
• Entrepreneurial, resourceful, and comfortable working through ambiguity.
• Attention to detail and willingness to learn.
• Passion for food, startups, or improving office culture.
• Drive real impact and build the operational engine behind a fast-growing startup.

Responsibilities

• Support the operations organization by ensuring operational data is accurate and users are properly set up across operating systems.
• Run quality assurance and data audit activities to ensure information is accurate and up to date.
• Manage process-based operational needs, such as payments, alcohol applications, tobacco licenses, health permits, and other administrative requirements, liaising with external counsel as needed.
• Train and support the operations team on the use of internal systems, acting as a key point of contact via phone and email.
• Support other Business Operations activities as needed.

Skills

Recent grad

English proficiency

Communication skills

Project management

Ambiguity tolerance

Attention to detail

Startup enthusiasm

Job description

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers.

What you’ll do

We are looking for a City Operations Associate to support our operations team in Bogotá. This is an entry-level opportunity for a recent graduate or someone with up to one year of professional experience who is excited to learn, take ownership, and grow in a fast-paced environment.

• Support the operations organization by ensuring operational data is accurate and users are properly set up across operating systems.
• Run quality assurance and data audit activities to ensure information is accurate and up to date.
• Manage process-based operational needs, such as payments, alcohol applications, tobacco licenses, health permits, and other administrative requirements, liaising with external counsel as needed.
• Train and support the operations team on the use of internal systems, acting as a key point of contact via phone and email.
• Support other Business Operations activities as needed.

What we’re looking for

• Recent graduate or up to one year of professional experience.
• High English proficiency (B2–C1), with the ability to communicate confidently in both written and spoken English.
• Ability to think strategically and act tactically; you enjoy rolling up your sleeves and making things happen.
• Strong communication, organization, and project management skills.
• Entrepreneurial, resourceful, and comfortable working through ambiguity.
• Strong attention to detail and willingness to learn.
• Passion for food, startups, or improving the future of office-based culture.
• Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done.
• Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day.
• Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people.
• Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together.

What else you need to know

This role is based in our Bogotá office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?

#LI-Onsite