Specialist, Sales Development - Bilingual

Convergys; Bogotá; Presencial; COP 44.640.000 - 83.700.000; Jornada completa

Descripción de la vacante

A global technology company is seeking a Bilingual Sales Representative in Bogotá. This role involves demonstrating the value of products and services to customers, handling objections, and managing high volumes of outbound contacts. Candidates must be proficient in English and Spanish, with experience in customer engagement preferred. You'll play a critical part in renewing contracts and maintaining CRM data. This full-time position offers a dynamic work environment and opportunities for growth.

Formación

• Bilingual proficiency in English and Spanish is essential.
• Experience in sales or customer service roles preferred.
• Ability to engage with customers effectively.

Responsabilidades

• Demonstrate product value and benefits to customers.
• Manage high volume of outbound customer contacts.
• Maintain CRM with all relevant customer data.
• Handle objections to retain customers or win new contracts.
• Work with Sales Manager to deliver a professional experience to customers and prospects.

Conocimientos

Bilingual in English and Spanish

Customer engagement

Sales forecasting

Objection handling

CRM management

Herramientas

CRM

Descripción del empleo

Job Title:Specialist, Sales Development - BilingualJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.* Provide accurate weekly/ monthly/ quarterly sales forecast* Mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage external competitive pressures and handle objections to retain customers or win new customers* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts* Work with a team and report directly to a Sales ManagerLocation:COL Bogota - Cra. 15 #77-50Language Requirements:English (Required), Spanish (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.