Sr. Bookkeeper

DOXA Talent; Colombia; Remote; COP 33,480,000 - 66,960,000; Full time

Job summary

DOXA Talent is seeking an Accounts Receivable & Collections Specialist for a 100% AR role focused on outbound collections with US clients. You will manage invoices, reconcile payments, and maintain accurate customer records while delivering professional service. Location is remote within Colombia, working EST hours.

The ideal candidate has strong English skills (B2+ to C1), prior AR/collections experience, and a proactive, organized approach to daily reconciliations and contact management.

Qualifications

• Must have strong English speaking and writing skills.
• Experience with B2B collections and high outbound call volume.
• Excellent communication and professional phone etiquette.

Responsibilities

• Proactively call customers about outstanding invoices and follow up to secure payment commitments.
• Handle inbound calls and respond to payment inquiries.
• Manage invoices and ensure prompt, accurate emailing of invoices.

Skills

Outbound calls

English fluency

Communication

Organizational skills

Proactive mindset

Education

Accounting/Finance degree

Tools

ApparelMagic ERP

Job description

We’re seeking an Accounts Receivable & Collections Specialist to manage all aspects of accounts receivable, with a strong emphasis on proactive collections. This is a 100% accounts receivable position, where approximately 80% of the role will involve outbound phone calls to customers, primarily high-end private golf and country clubs throughout the United States.

You’ll play a key role in maintaining timely customer payments, managing outstanding invoices, reconciling incoming payments, and ensuring accurate financial records while delivering professional customer service.

Location: Must be in Colombia – Remote.

Environment: Colombian and International Teams.

Language: Advanced English (B2+ - C1).

Timezone: Monday to Friday – 9:00 AM to 6:00 PM - EST.

Contract: Non-fixed Term Colombian Contract.

Requirements:

• Education: Background in Accounting, Finance, Business Administration, or a related field is preferred.
• Experience: Previous experience in B2B accounts receivable and collections, ideally in a role requiring a high volume of outbound phone calls.
• Skills: Excellent spoken and written English; strong verbal communication and professional phone etiquette; experience with accounts receivable, collections, payment reconciliation, invoice management, and customer records; strong organizational skills and attention to detail.
• Characteristics: Proactive, dependable, responsive, organized, self-motivated, and capable of independently managing daily responsibilities. Must be comfortable making frequent outbound calls, following up repeatedly when necessary, and professionally securing payment commitments. A strong sense of urgency, accountability, and ownership is essential.

Responsibilities:

• Outbound Collections: Proactively call customers regarding outstanding invoices, payment status, and expected payment dates. Make a high volume of calls every day and consistently follow up to secure payment commitments.
• Inbound Communication: Answer incoming customer calls, respond to questions, and assist with payment inquiries.
• Invoice Management: Learn ApparelMagic, the ERP system where all customer invoices are housed, and ensure invoices are emailed promptly and accurately.
• Payment Reconciliation: Reconcile incoming ACH payments across both bank accounts and ensure payments are properly recorded and applied.
• Check Processing: Account for customer checks received by mail and ensure payments are accurately reflected in the system.
• Customer AP Contacts: Verify and maintain accurate accounts payable contact information for every customer. During collection calls, confirm contact details and update records whenever something changes.
• Email Communication: Maintain prompt, professional, and consistent email correspondence with customers and the internal team.
• Daily Accountability: Complete assigned reconciliations, follow-ups, and collection activities on schedule without constant reminders or supervision.