Remote Junior Collections Specialist: AR & Customer Care

Outsourced; Colombia; Remote; COP 18,000,000 - 24,000,000; Full time

Job summary

Outsourced is seeking a reliable Junior Collections Specialist to support our client’s accounts receivable operations. This entry-level role focuses on following up on overdue invoices, handling calls and emails, and maintaining accurate records.

You will work remotely from Colombia, collaborate with the Accounting Manager, and develop skills in collections, invoicing, and payment arrangements while adhering to established procedures.

Qualifications

• Entry-level role suitable for candidates new to collections.
• Requires strong communication and organizational skills.
• Experience with QuickBooks Online is a plus.

Responsibilities

• Monitor invoices and due dates, prioritizing overdue accounts.
• Send reminders and conduct follow-up calls.
• Negotiate payment arrangements and document responses.
• Prepare weekly collections updates.
• Coordinate with Accounting Manager to resolve issues.

Skills

Verbal communication

Written communication

Negotiation

Organizational skills

Resilience

Persistence

Tools

QuickBooks Online

Job description

Outsourced is seeking a reliable Junior Collections Specialist to support our client’s accounts receivable operations. This entry-level role focuses on following up on overdue invoices, handling calls and emails, and maintaining accurate records.

You will work remotely from Colombia, collaborate with the Accounting Manager, and develop skills in collections, invoicing, and payment arrangements while adhering to established procedures.