Senior Sales Development Specialist - Bilingual

Tech Sales Jobs; Bogotá; On-site; COP 24,000,000 - 42,000,000; Full time

Job summary

Tech Sales Jobs in Bogota is seeking a Sr. Specialist, Sales Development - Bilingual to engage customers and drive growth through outbound outreach, lead qualification, and contract renewals.

The role emphasizes strong product knowledge, accurate forecasting, and proactive customer engagement, reporting to the Sales Manager. Fluency in English and Spanish is required for this position in Bogotá.

Qualifications

• Experience in sales development or similar role.
• Ability to articulate value of products/services.
• Excellent communication via phone and email.
• Fluency in English; Spanish language skills beneficial.

Responsibilities

• Provide accurate weekly/monthly/quarterly sales forecasts.
• Master product knowledge and technical understanding of services to assess client requirements.
• Address customer concerns/roadblocks to ensure satisfaction and product usage.
• Manage objections to retain customers or win new ones.
• Handle high volume of outbound calls and emails daily.
• Collaborate with team and management to deliver professional customer interactions.
• Maintain CRM to capture relevant data.
• Conduct lead qualification, lead conversion, health checks, and renewals when applicable.
• Report to Sales Manager.

Skills

Forecasting

Product knowledge

Objection handling

CRM usage

Outbound calling

Team collaboration

Lead qualification

Renewals

Job description

Location: COL Bogota - Cra. 15 #77-50

Time Type: Full time

Job Description

Job Title: Sr. Specialist, Sales Development - Bilingual

The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location: COL Bogota - Cra. 15 #77-50

Language Requirements: English (Required), Mexican Spanish

Time Type: Full time