Senior Bilingual Account Manager – Client Growth

cnx; Soacha ciudad; Vor Ort; COP 6.000.000 - 9.000.000; Vollzeit

Zusammenfassung

cnx is seeking a Sr. Specialist, Account Manager - Bilingual in Bogota, Colombia. You will oversee complex client accounts, renew and expand service relationships, and act as the single contact for clients. The role requires English and Spanish proficiency and a focus on meeting revenue quotas.

You will manage the client experience end-to-end, use data to address roadblocks, and collaborate with partners to navigate objections. This is a full-time on-site position in Bogota.

Qualifikationen

• Oversee management of complex client accounts and develop processes to ensure favorable relationships with clients.
• Renew, expand, and convert service relationships with the existing customer base.
• Use data to identify opportunities and resolve issues affecting satisfaction.

Aufgaben

• Act as the single point of contact for clients and manage end-to-end service delivery.
• Achieve revenue quotas by renewing and expanding contracts and selling additional services.
• Negotiate in tough situations and manage stakeholder relationships at all levels.

Kenntnisse

Account management

Bilingual

Sales negotiations

Client relationship management

Data analysis

Jobbeschreibung

cnx is seeking a Sr. Specialist, Account Manager - Bilingual in Bogota, Colombia. You will oversee complex client accounts, renew and expand service relationships, and act as the single contact for clients. The role requires English and Spanish proficiency and a focus on meeting revenue quotas.

You will manage the client experience end-to-end, use data to address roadblocks, and collaborate with partners to navigate objections. This is a full-time on-site position in Bogota.