Sales Team Leader / SDR Team Lead

StratifyIQ; Puerto Bogotá; A distancia; COP 291.309.000 - 420.780.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time remote work

Flexible paid time off

Career advancement opportunities

Ongoing learning and development

Descripción de la vacante

StratifyIQ is seeking an experienced Sales Team Leader to manage a remote team serving the US market. This hands-on role focuses on coaching, performance improvement, and delivering high-quality customer interactions.

You will oversee daily operations, monitor KPIs, and refine sales processes to boost productivity, conversion rates, and customer satisfaction while maintaining a collaborative, results-driven culture.

Formación

• Proven experience leading or supervising sales or customer service teams.
• Strong coaching, communication, and people management skills.
• Experience managing sales KPIs, quotas, and performance reports.
• Excellent written and spoken English, suitable for coaching US customers.

Responsabilidades

• Lead, motivate, and coach a remote sales team to achieve targets.
• Monitor pipeline performance, follow-ups, and conversion rates.
• Oversee onboarding, training, and development for team members.
• Optimize scripts, workflows, CRM usage, and reporting processes.
• Collaborate with management to improve sales strategies and efficiency.

Conocimientos

Leadership

Coaching

Remote team management

Performance management

English communication

Herramientas

CRM platforms

Sales dialers

Communication tools

Descripción del empleo

Full-Time – Independent Contractor | Remote | Serving the US MarketStratifyIQ is seeking an experienced Sales Team Leader to lead and develop a remote team of sales development representatives serving the US market. This is a hands-on leadership role for someone who enjoys coaching people, improving sales performance, and ensuring that every customer interaction reflects a high standard of quality. The successful candidate will oversee daily operations, monitor performance, and refine sales processes to improve productivity, conversion rates, and customer satisfaction.Key ResponsibilitiesTeam Leadership and DevelopmentLead, motivate, and coach a remote sales team to achieve individual and team targets.Conduct regular one-on-one meetings, performance reviews, and call coaching sessions.Monitor productivity, attendance, and key performance indicators while fostering accountability and collaboration.Support onboarding, training, and ongoing professional development for team members.Sales and Customer Service OperationsMonitor sales activities, lead management, follow-ups, conversion rates, and pipeline performance.Identify performance gaps and implement practical strategies to improve sales results.Ensure high-quality customer interactions and manage escalations effectively.Optimize sales scripts, workflows, CRM usage, and reporting processes.Collaborate with management to improve sales strategies and operational efficiency.QualificationsProven experience leading or supervising sales or customer service teams.Strong coaching, communication, and people management skills.Experience managing sales KPIs, quotas, and performance reports.Solid knowledge of sales processes, lead management, objection handling, and customer relationship management.Familiarity with CRM platforms, sales dialers, and communication tools.Excellent written and spoken English, suitable for coaching representatives and reviewing calls with US customers and prospects.Ability to manage and motivate a remote team in a results-driven environment.What Success Looks LikeThe team consistently meets sales targets and improves conversion rates.Team productivity and individual performance improve over time through structured coaching.Customer satisfaction and call quality remain high.Lead follow-up and pipeline management are timely, accurate, and consistent.Team engagement, retention, and development are strong.Work EnvironmentThis role is fully remote and suited to a leader who can balance team management with direct involvement in day-to-day sales and customer service activities. The successful candidate will help build a motivated, accountable, and results-driven team while continuously improving its processes and performance.What We OfferFull-time remote workFlexible paid time offOpportunities for career advancementOngoing learning and professional development supportWho We're Looking ForWe are looking for a results-driven leader who is coachable, resilient, and passionate about developing others. You should enjoy working alongside your team, giving practical feedback, and turning performance data into actionable improvements. If you are an experienced sales or customer service professional ready to take ownership of a team's performance within a growing organization, this role offers the opportunity to make a measurable impact.