Sales Development Representative

Concentrix; Medellín; Presencial; COP 39.060.000 - 61.380.000; Jornada completa

Descripción de la vacante

Concentrix in Medellín is seeking a Sales Development Representative to drive B2B growth through proactive prospecting and outbound sales activities. The ideal candidate has strong cold-calling experience, excellent communication, and the ability to build lasting business relationships in a fast-paced environment.

The role requires 1+ years in consultative sales, English at B2+ level, and proficiency with MS Office.

Formación

• 1+ years in a consultative B2B sales role, with outbound focus.
• Proven ability to prospect, cold call, and build relationships.
• Strong communication and problem-solving skills; fast learner of services.

Responsabilidades

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop product knowledge to assess client needs and requirements.
• Address customer concerns and roadblocks impacting satisfaction or usage.
• Manage competitive pressures and objections to retain and acquire customers.
• Handle high-volume customer and prospect interactions via phone and email.
• Collaborate with team and management for a consistent customer experience.
• Maintain CRM data accuracy and up-to-date records.
• Execute sales motions including lead qualification, conversion, health checks, advocacy, and renewals.
• Report to a Sales Manager as part of the sales team.

Conocimientos

Consultative sales

Cold calling

Lead prospecting

Relationship building

CRM & MS Office

Herramientas

MS Office

Descripción del empleo

We are looking for a Sales Development Representative based in Medellín to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

+You Hav

• e1+ years of experience working in a Consultative sales environment (B2B experience is desirable)
• English proficiency at the B2+ level (spoken and written)
• Strong experience in cold calling and lead prospecting within a B2B environment
• Technical aptitude with the ability to quickly understand products and services
• Experience handling high-volume outbound calling
• Strong problem-solving and objection-handling skills
• Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook)

You Wi

• llProvide accurate weekly, monthly, and quarterly sales forecasts
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound
• Collaborate closely with your team and management to ensure a professional and consistent customer experience
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals
• Work as part of a sales team and report directly to a Sales Manager