Sr. Sales Development Representative (Trilingual)

Confidential; Medellín; Presencial; COP 24.000.000 - 42.000.000; Jornada completa

Descripción de la vacante

Confidential is seeking a Trilingual Sales Development Specialist based in Medellín to drive B2B growth through proactive prospecting and outbound sales. The role requires strong cold-calling skills, excellent communication, and the ability to build long-term relationships in a fast-paced environment. Location: Medellín.

Languages: English B2 and Portuguese B2. You will forecast sales, deepen product knowledge, address customer roadblocks, and collaborate with the sales team to ensure a superior

Formación

• 1.5+ years in B2B sales.
• Strong cold calling and lead prospecting in a B2B environment.
• Technical aptitude to quickly understand products/services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.
• Proficient with MS Office tools (Excel, PowerPoint, Outlook).

Responsabilidades

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs.
• Proactively address customer concerns or roadblocks impacting satisfaction or usage.
• Manage competitive pressures and objections to retain and acquire customers.
• Handle a high volume of customer and prospect interactions via phone and email, primarily outbound.
• Collaborate with team and management for a professional customer experience.
• Maintain and update the CRM with accurate data.
• Execute sales motions including lead qualification, lead conversion, health checks, and contract renewals.
• Work as part of a sales team and report to a Sales Manager.

Conocimientos

English (B2)

Portuguese (B2)

Cold calling

Lead prospecting

CRM management

MS Office (Excel, PPT, Outlook)

Herramientas

CRM system

Descripción del empleo

We are looking for a Trilingual Sales Development Specialist based in Medellín to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

Location: Medellín

Languages Required: English B2 and Portuguese B2

You Have

• 1.5+ years of experience working in a sales environment (B2B experience is desirable).
• Strong experience in cold calling and lead prospecting within a B2B environment.
• Technical aptitude with the ability to quickly understand products and services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.
• Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

You Will

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
• Collaborate closely with your team and management to ensure a professional and consistent customer experience.
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
• Work as part of a sales team and report directly to a Sales Manager.