Sr. Sales Development Representative

Confidential; Medellín; Presencial; COP 18.000.000 - 30.000.000; Jornada completa

Descripción de la vacante

Confidential in Medellín is seeking a Bilingual Sales Development Specialist to drive B2B growth through proactive prospecting and outbound activities. The role emphasizes strong communication, cold-calling, and building long-term relationships in a fast-paced environment.

You will develop product knowledge, provide accurate forecasts, manage high-volume outreach via phone and email, and collaborate with the sales team to ensure a consistent customer experience.

Formación

• 1.5+ years in a sales environment (B2B desirable).
• Strong cold-calling and lead-prospecting in B2B.
• Technical aptitude to quickly understand products/services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.

Responsabilidades

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs.
• Proactively identify and address customer concerns or roadblocks affecting satisfaction or usage.
• Manage competitive pressures and objections to retain and acquire customers.
• Manage a high volume of customer and prospect interactions via phone and email, with outbound emphasis.
• Collaborate with team and management to ensure a professional, consistent customer experience.
• Maintain and update the CRM with accurate customer and prospect data.
• Execute sales motions including lead qualification, lead conversion, health checks, and renewals.
• Work as part of a sales team and report to a Sales Manager.

Conocimientos

Cold calling

Lead prospecting

B2B sales

Relationship building

MS Office

Herramientas

CRM

Descripción del empleo

We are looking for a Bilingual Sales Development Specialist based in Medellín to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

You Have:

• 1.5+ years of experience working in a sales environment (B2B experience is desirable).
• Strong experience in cold calling and lead prospecting within a B2B environment.
• Technical aptitude with the ability to quickly understand products and services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.

Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

You Will:

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound
• Collaborate closely with your team and management to ensure a professional and consistent customer experience.
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
• Work as part of a sales team and report directly to a Sales Manager.