Remote Technical Account Manager - eCommerce AI

Workana; Colombia; A distancia; COP 280.336.403 - 360.432.519; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary in USD

Flexible remote work

Career growth with international clients

Collaborative culture

Descripción de la vacante

A pioneering AI solutions provider is seeking a skilled Technical Account Manager to act as the primary technical advisor for enterprise clients. This role involves driving customer success through the integration of AI and analytics solutions, requiring strong technical expertise in SaaS platforms and excellent communication skills. Join a collaborative, remote working culture with opportunities for career growth across dynamic projects.

Formación

• 3+ years in a customer-facing technical role.
• Experience working with enterprise clients.
• Ability to translate complex technical details.

Responsabilidades

• Serve as the technical point of contact for enterprise customers.
• Drive customer success by guiding implementation and adoption.
• Analyze customer use cases to recommend best practices.

Conocimientos

Customer-facing technical experience

Strong technical foundation in cloud-based SaaS platforms

Fluent in English

Experience with JavaScript and SQL

Excellent communication skills

Educación

Bachelor's degree in Computer Science or related field

Herramientas

SaaS platforms

Tableau

Power BI

Descripción del empleo

A pioneering AI solutions provider is seeking a skilled Technical Account Manager to act as the primary technical advisor for enterprise clients. This role involves driving customer success through the integration of AI and analytics solutions, requiring strong technical expertise in SaaS platforms and excellent communication skills. Join a collaborative, remote working culture with opportunities for career growth across dynamic projects.