Remote Tech Support Consultant - Multilingual

SupportYourApp; Bogotá; A distancia; COP 62.757.000 - 97.623.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fixed schedule: Monday to Friday, 9 AM‑5 PM CET

Opportunity to work fully remotely

Inclusive international environment

Compensation in USD

Good bonuses for referring friends

Paid intensive training and probation

Work‑life balance

Descripción de la vacante

A leading Support-as-a-Service company is looking for a Customer Support Consultant in Bogotá, Colombia. This role involves managing customer communications and building relationships to ensure satisfaction. Candidates must have strong Czech and English communication skills, attention to detail, and a positive attitude. The position offers a fully remote work model with a fixed schedule from Monday to Friday, along with various perks and opportunities for personal development. Join this vibrant, multicultural team and enhance your career in the tech field.

Formación

• Strong communication skills in Czech and English at a B2 level.
• Ability to maintain attention to detail and perform analytical tasks.
• Possession of personal laptop with at least 8 GB of RAM.

Responsabilidades

• Communicate with hot leads and existing customers via calls.
• Build positive and long-lasting relationships with customers.
• Meet team KPIs and remain updated with technology advancements.

Conocimientos

Excellent Czech and English (B2) communication skills

Attention to detail

Analytical and research skills

Positive and responsible attitude

Descripción del empleo

A leading Support-as-a-Service company is looking for a Customer Support Consultant in Bogotá, Colombia. This role involves managing customer communications and building relationships to ensure satisfaction. Candidates must have strong Czech and English communication skills, attention to detail, and a positive attitude. The position offers a fully remote work model with a fixed schedule from Monday to Friday, along with various perks and opportunities for personal development. Join this vibrant, multicultural team and enhance your career in the tech field.