Remote Sales Leader: Inbound Growth, Coaching & Performance

Royal York Property Management; Medellín; A distancia; COP 134.144.000 - 187.802.000; Jornada completa

Descripción de la vacante

Royal York Property Management is seeking a Sales Manager to lead a fully remote sales team handling warm inbound property-owner inquiries. You will coach reps, drive speed-to-lead, and manage onboarding through CRM and data-driven scorecards.

The role emphasizes coaching from call recordings, maintaining high standards, and using AI tools to improve performance. Eastern Time hours are expected for coordination with North American teams.

Formación

• 8+ years total sales experience
• 4+ years sales management experience with real examples of improving team performance
• 2+ years managing a fully remote sales team
• Experience managing 8–15+ direct reports or similar scope
• Strong CRM, dashboard, and reporting discipline
• Confident, direct leader who maintains standards
• Strong coaching based on real calls/data
• In-depth inbound sales, demos, onboarding, and pipeline management
• Comfortable using AI tools in day-to-day sales management

Responsabilidades

• Lead and coach a team of remote Sales Representatives to hit weekly and monthly targets
• Drive daily execution: speed-to-lead, demos, follow-up discipline, client sign-ups, onboarding progress, CRM activity, and pipeline movement
• Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports
• Run 1:1s, call coaching, pipeline reviews, and performance scorecards
• Hold team members accountable for missed follow-ups, weak demos, low conversion, poor CRM discipline, and stalled files
• Coach the team on discovery, demos, objection handling, urgency, closing, onboarding, and client communication
• Monitor active files to ensure clients move efficiently from initial inquiry through onboarding and handoff to Property Management
• Handle underperformance properly: early warning metrics coaching plan PIP decision
• Report team performance clearly to leadership
• Support hiring by helping evaluate candidates and identify top performers
• Improve team output using AI tools, reporting, call summaries, QA, and coaching insights

Conocimientos

Sales leadership

Remote team management

Coaching & performance

CRM reporting

Inbound sales

Herramientas

CRM software

Dashboards/reports

AI tools in sales

Descripción del empleo

Royal York Property Management is seeking a Sales Manager to lead a fully remote sales team handling warm inbound property-owner inquiries. You will coach reps, drive speed-to-lead, and manage onboarding through CRM and data-driven scorecards.

The role emphasizes coaching from call recordings, maintaining high standards, and using AI tools to improve performance. Eastern Time hours are expected for coordination with North American teams.