Remote Sales Manager - Inbound Wins & Team Coach

Royal York Property Management, inc.; Colombia; Remote; COP 134,895,000 - 188,853,000; Full time

Job summary

Royal York Property Management, inc. in Medellín, Colombia, is seeking a Sales Manager to lead our remote sales team.

The role focuses on inbound inquiries, demos, objections handling, and closing new clients, with a structured onboarding handoff to the Property Management team. You will manage a distributed team across time zones, drive speed-to-lead, maintain CRM discipline, and report performance to leadership.

Qualifications

• Proven experience managing a fully remote sales team.
• Experience leading reps across time zones and coaching from call recordings.
• 8+ years total sales experience.
• 4+ years sales management experience with measurable improvements.
• 2+ years managing a fully remote sales team.

Responsibilities

• Lead and coach a team of remote Sales Representatives to hit weekly and monthly targets.
• Drive daily execution: speed-to-lead, demos, follow-up discipline, client sign-ups, onboarding progress, CRM activity, and pipeline movement.
• Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports.
• Run 1:1s, call coaching, pipeline reviews, and performance scorecards.
• Hold team members accountable for missed follow-ups, weak demos, low conversion, poor CRM discipline, and stalled files.
• Coach the team on discovery, demos, objection handling, urgency, closing, onboarding, and client communication.
• Monitor active files to ensure clients move efficiently from initial inquiry through onboarding and handoff to Property Management
• Report team performance clearly to leadership
• Support hiring by helping evaluate candidates and identify top performers
• Improve team output using AI tools, reporting, call summaries, QA, and coaching insights

Skills

Remote sales team management

Sales leadership

Coaching performance

CRM analytics

Inbound sales

Tools

CRM dashboards

AI tools in sales management

Job description

Royal York Property Management, inc. in Medellín, Colombia, is seeking a Sales Manager to lead our remote sales team.

The role focuses on inbound inquiries, demos, objections handling, and closing new clients, with a structured onboarding handoff to the Property Management team. You will manage a distributed team across time zones, drive speed-to-lead, maintain CRM discipline, and report performance to leadership.