Remote Operations Coordinator

Your Startup Operations; Bogotá; Presencial; COP 27.346.000 - 41.019.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

7 paid company holidays

Company social events & game nights

Bi-monthly team training

Descripción de la vacante

Your Startup Operations is seeking an experienced Remote Administrative Specialist to support US-based clients and internal teams. You will manage calendars, coordinate onboarding, and prepare client materials while maintaining high accuracy and confidentiality.

This role requires fluent English, strong communication skills, and the ability to juggle multiple priorities in a remote setting with various clients and tools.

Formación

• 4+ years of virtual assistant, administrative, operations, executive support, or similar professional experience.
• 2+ years working with clients or companies from the United States, UK, Canada, or Australia.
• Must speak and write fluent English.
• Strong written and verbal communication skills.
• Experience managing calendars, scheduling, email communication, and follow-up.
• Experience working with spreadsheets, databases, CRMs, project management platforms, or similar business tools.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple priorities in a remote environment.
• Must be comfortable communicating directly with clients and internal team members.
• Must be tech-savvy and comfortable learning new tools and systems.
• Must have a reliable backup internet connection.

Responsabilidades

• Provide day-to-day administrative and operational support to clients and internal team members.
• Manage calendars, appointments, meetings, scheduling requests, and follow-ups.
• Monitor tasks and deadlines and proactively follow up with the appropriate people to keep projects moving.
• Communicate professionally with clients, vendors, candidates, and other stakeholders through email, messaging platforms, and other business systems.
• Maintain and update spreadsheets, databases, CRM records, trackers, and internal systems.
• Create, update, and organize SOPs, internal documentation, templates, and training resources.
• Assist with client onboarding, employee onboarding, and other coordination activities as needed.
• Prepare presentations, documents, reports, and other internal or client-facing materials.
• Support leadership and clients with administrative requests and special projects.
• Coordinate information and deliverables across multiple people or departments.
• Identify inefficiencies or problems and proactively recommend solutions.
• Learn and confidently use the different software platforms required by each client.
• Maintain a high level of accuracy, professionalism, confidentiality, and follow-through.
• Take ownership of assigned responsibilities and ensure tasks are completed accurately and on time.

Conocimientos

Virtual Assistant

Administrative support

Client communication

Calendar management

CRM

Remote work

Herramientas

Slack

Monday.com

Loom

QuickBooks

Descripción del empleo

Your Startup Operations is seeking an experienced Remote Administrative Specialist to support US-based clients and internal teams. You will manage calendars, coordinate onboarding, and prepare client materials while maintaining high accuracy and confidentiality.

This role requires fluent English, strong communication skills, and the ability to juggle multiple priorities in a remote setting with various clients and tools.