Remote Scheduling & Live Ops Specialist

Visa Hunt; Colombia; Presencial; COP 74.979.000 - 131.213.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Long-term growth opportunities

Descripción de la vacante

Pavago is hiring an Operations Specialist for a fully remote role. You will own the complete shift lifecycle, from onboarding new professionals to real-time issue resolution and client communication, ensuring every shift is filled and every client receives high-quality service.

This role emphasizes rapid problem solving in a fast-paced environment with ownership from start to finish. Preferred locations include LATAM, Pakistan, Philippines, or South Africa, and the position offers remote work

Formación

• 2+ years of experience in operations, workforce coordination, staffing, scheduling, and client operations.

Responsabilidades

• Oversee end-to-end shift fulfillment from onboarding to scheduling and real-time issue resolution.
• Coordinate with clients and workforce professionals to ensure timely shifts and coverage.
• Monitor attendance, shifts, and live operations to maintain service quality.
• Identify bottlenecks and opportunities to improve scheduling and workflow efficiency.

Conocimientos

English communication

Organizational skills

Time management

Stakeholder management

Live scheduling platforms

Problem solving

Ownership

Descripción del empleo

Pavago is hiring an Operations Specialist for a fully remote role. You will own the complete shift lifecycle, from onboarding new professionals to real-time issue resolution and client communication, ensuring every shift is filled and every client receives high-quality service.

This role emphasizes rapid problem solving in a fast-paced environment with ownership from start to finish. Preferred locations include LATAM, Pakistan, Philippines, or South Africa, and the position offers remote work