Remote Maintenance & Property Operations Coordinator

CS Outsource; Colombia; Remote; COP 24,000,000 - 40,000,000; Full time

Job summary

CS Outsource is seeking a Maintenance Coordinator to oversee maintenance requests, coordinate vendors, and ensure timely, quality resolutions across properties in Colombia.

The role emphasizes property management, STR/LTR experience, facilities coordination, and strong communication. Remote work is supported, with responsibilities spanning scheduling, approvals, and records management.

Qualifications

• 2+ years of experience in maintenance coordination, property management, facilities management, or related roles.

Responsibilities

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with maintenance technicians, contractors, and vendors.
• Schedule appointments and ensure vendors have the necessary information and access.
• Follow up on open work orders and ensure issues are resolved within expected timelines.
• Handle urgent and emergency maintenance issues according to established procedures.
• Communicate clearly with tenants, guests, property managers, and vendors throughout the repair process.
• Obtain and compare estimates when required and escalate higher-cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring maintenance issues and identify opportunities for preventative maintenance.
• Coordinate property access, lockbox/entry information, and vendor instructions.
• Update property management systems and internal tracking sheets.
• Ensure completed work meets quality expectations before closing maintenance requests.

Skills

Communication

Organization

Time management

Prioritization

English proficiency

Google Workspace

Facility management software

Tools

AppFolio

Buildium

Propertyware

Rent Manager

Yardi

Guesty

Hostaway

Job description

CS Outsource is seeking a Maintenance Coordinator to oversee maintenance requests, coordinate vendors, and ensure timely, quality resolutions across properties in Colombia.

The role emphasizes property management, STR/LTR experience, facilities coordination, and strong communication. Remote work is supported, with responsibilities spanning scheduling, approvals, and records management.