Remote Cleaning & Scheduling Coordinator

Stayd Collective; Medellín; On-site; COP 54,902,000 - 65,762,000; Full time

Benefits offered by this job

Fully remote work from LATAM

High-impact role at core of operations

Growth opportunities as BeachsideScale

Job summary

Beachside Vacation Rentals in Medellín, Colombia, is seeking a Cleaning Coordinator to manage turnovers across remote properties. The role ensures each cleaning is completed, inspected, and guest-ready on time, serving as the daily link between cleaning teams and operations.

You’ll coordinate schedules, optimize routes, track performance, onboard new cleaners, and collaborate with Guest Experience and Maintenance to resolve issues quickly.

Qualifications

• Fluent, professional English and Spanish (written and spoken).
• Available to work 8:00 AM – 4:30 PM EST, Thursday through Monday.
• Highly organized and logistics-minded; you think in schedules, routes, and timing.
• Calm and decisive under pressure, especially during tight same-day turnovers.

Responsibilities

• Communicate and coordinate with cleaners daily — assignments, expectations, real-time updates, and quick problem-solving in both English and Spanish.
• Build and manage cleaning schedules around check-in/check-out timing, with route optimization to keep teams efficient and on time.
• Track cleaner performance — quality, timeliness, reliability — and surface issues and top performers to leadership.
• Ensure every clean is completed and verified before guest check-in, reviewing cleaner photos for quality assurance.
• Manage same-day turnovers and last-minute changes without dropping a property.
• Coordinate deep cleans, couch/carpet cleaning, and special requests as needed.
• Partner with the Guest Experience and Maintenance teams to resolve cleanliness-related issues fast.
• Track linens, supplies, and inventory so teams are never caught short.
• Maintain accurate cleaning logs, schedules, and documentation daily.
• Help onboard and train new cleaners, and keep the cleaner roster current.
• Flag recurring issues and propose process improvements that make turnovers faster and cleaner.

Job description

Beachside Vacation Rentals in Medellín, Colombia, is seeking a Cleaning Coordinator to manage turnovers across remote properties. The role ensures each cleaning is completed, inspected, and guest-ready on time, serving as the daily link between cleaning teams and operations.

You’ll coordinate schedules, optimize routes, track performance, onboard new cleaners, and collaborate with Guest Experience and Maintenance to resolve issues quickly.