Virtual Maintenance Coordinator For Property Management Company

CS Outsource; Colombia; A distancia; USD 7 - 15; Jornada completa

Descripción de la vacante

An established industry player is looking for a skilled Virtual Assistant Maintenance Coordinator to manage maintenance operations for vacation rental properties. In this full-time remote role, you will oversee planning, scheduling, and executing maintenance tasks while ensuring high standards of property care. Your expertise will be crucial in coordinating with vendors, managing resources, and maintaining compliance with safety standards. Join a dynamic team where your contributions will directly impact property management efficiency and tenant satisfaction, making this a rewarding opportunity for those passionate about property maintenance.

Formación

• Minimum of 5 years in maintenance coordination, ideally in vacation rentals.
• Strong understanding of property maintenance best practices.

Responsabilidades

• Develop and implement comprehensive maintenance plans for properties.
• Coordinate with vendors and manage maintenance scheduling effectively.

Conocimientos

Maintenance Coordination

Preventive Maintenance

Scheduling Skills

Communication Skills

Problem Solving

Educación

Property Maintenance Certifications

Herramientas

Maintenance Scheduling Software

Digital Work Order Systems

Project Management Tools

Descripción del empleo

Virtual Maintenance Coordinator For Property Management Company

We are seeking an experienced Virtual Assistant Maintenance Coordinator to oversee and manage the maintenance operations for our vacation rental properties. The ideal candidate will have a solid background in property maintenance coordination, with a particular focus on single-family homes. This role requires expertise in planning, scheduling, and executing both preventive and corrective maintenance tasks, as outlined in our maintenance processes. You will be the primary point of contact for organizing maintenance activities, prioritizing tasks, and ensuring high standards of property care.

Role Description

This is a full-time remote role for a Virtual Assistant Maintenance Coordinator. You will be responsible for equipment maintenance, supervisory skills, preventive maintenance, and overall maintenance management for vacation rental properties. Your day-to-day tasks will include coordinating maintenance activities, ensuring preventive maintenance schedules are followed, and overseeing the upkeep of properties.

Key Responsibilities:

Maintenance Planning:

• Develop comprehensive maintenance plans for each property, defining job steps, required resources, and work permits.
• Prepare detailed work orders, specifying all necessary information, including the job requirements, requester details, and equipment specifications.
• Coordinate with vendors and maintenance staff to ensure that all materials, tools, and manpower are ready and available for planned maintenance tasks.

Maintenance Scheduling:

• Implement a structured scheduling strategy (daily, weekly, or monthly) to manage both planned and unplanned maintenance tasks.
• Prioritize tasks based on urgency and impact, distinguishing between emergency repairs, high-priority jobs, and routine maintenance.
• Conduct daily briefings with the maintenance team to confirm schedule accuracy, availability of resources, and address any emergent tasks.

Task Management and Coordination:

• Serve as the liaison between property managers, tenants, and the maintenance team to communicate upcoming tasks, expectations, and timelines.
• Manage backlogs and re-scheduling of previously planned tasks as necessary due to resource limitations or emergency priorities.
• Proactively identify and address potential conflicts in scheduling, such as resource availability, required permits, and operation conditions.

Resource and Permit Coordination:

• Ensure all tasks have the required permits, resources, and qualified manpower.
• Organize and verify the availability of special tools or equipment (e.g., cranes, lifts) as required by specific maintenance activities.

Quality Assurance and Compliance:

• Verify that maintenance tasks adhere to company and safety standards, providing high-quality property maintenance with minimal disruptions.
• Conduct regular follow-ups on completed tasks to ensure adherence to the four maintenance quality parameters: Method, Material, Manpower, and Machinery.

Qualifications:

• Experience: Minimum of 5 years in maintenance coordination, ideally in vacation rental or single-family home property management.
• Knowledge: Strong understanding of property maintenance best practices, especially in preventive and corrective maintenance.
• Technical Skills: Proficient in using maintenance scheduling software, digital work order systems, and general project management tools.
• Communication: Excellent written and verbal communication skills for clear and effective interactions with team members, vendors, and tenants.
• Problem Solving: Strong decision-making skills to prioritize emergency versus routine tasks effectively.
• Certifications: Any property maintenance or safety-related certifications are a plus.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Outsourcing and Offshoring Consulting