Remote Collections Specialist - Bilingual (English/Spanish)

Whizz; Colombia; Remote; COP 31,377,128 - 37,583,594; Full time

Benefits offered by this job

KPI bonuses

Job summary

A leading logistics company is seeking a Collections Assistant to join their remote team in Colombia. The role involves maintaining delinquent accounts, preparing reports, and providing exceptional customer service to ensure timely debt collections. Candidates should have 2+ years in collections, be fluent in English and Spanish, and possess strong communication and organizational skills. This position offers a base salary of $800 with KPI bonuses after the probation period.

Qualifications

• 2+ years of experience in collections.
• Fluent in English and Spanish.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Update and maintain delinquent accounts information.
• Prepare reports on debt collection activities.
• Adhere to state and federal collection laws.

Skills

Verbal and written communication skills

Conflict resolution

Organizational skills

Customer service

Negotiation

Job description

A leading logistics company is seeking a Collections Assistant to join their remote team in Colombia. The role involves maintaining delinquent accounts, preparing reports, and providing exceptional customer service to ensure timely debt collections. Candidates should have 2+ years in collections, be fluent in English and Spanish, and possess strong communication and organizational skills. This position offers a base salary of $800 with KPI bonuses after the probation period.