Remote Client Success & Sales Specialist

Sweetepictravels; Bogotá; A distancia; COP 22.320.000 - 35.712.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Work from home

Descripción de la vacante

Sweetepictravels is seeking a Remote Customer Service Representative to act as the primary liaison for clients across channels, handling insurance sales inquiries, benefits administration, and general account questions. This remote role emphasizes proactive communication, HIPAA-compliant handling of sensitive information, and delivering exceptional service from home.

You will conduct outbound calls to promote services, track client interactions, and collaborate with marketing to boost

Formación

• Proven experience in outside sales, retail sales, or telemarketing with a focus on customer interaction.
• Strong negotiation skills and multilingual communication abilities.
• Familiarity with sales administration and data analysis to interpret client data.
• Knowledge of insurance sales or benefits administration is highly desirable.
• Clear understanding of HIPAA regulations and handling of sensitive information.
• Ability to work independently in a remote setting with high productivity and organization.
• Multilingual capabilities to serve diverse client populations.

Responsabilidades

• Act as the main liaison for clients, providing exceptional service through various channels.
• Manage client inquiries related to insurance sales, benefits administration, and general account questions.
• Conduct outbound telemarketing to promote services and identify new sales opportunities.
• Negotiate terms to meet client needs while aligning with company policies.
• Support sales administration tasks such as processing documentation and updating records.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing teams to enhance client engagement and retention.

Conocimientos

Bilingual comm

Customer service

Negotiation

Sales admin

Data analysis

Multilingual

Descripción del empleo

Sweetepictravels is seeking a Remote Customer Service Representative to act as the primary liaison for clients across channels, handling insurance sales inquiries, benefits administration, and general account questions. This remote role emphasizes proactive communication, HIPAA-compliant handling of sensitive information, and delivering exceptional service from home.

You will conduct outbound calls to promote services, track client interactions, and collaborate with marketing to boost