Remote Travel Support Specialist

Dreamtripshn; Medellín; Remote; COP 54,690,633 - 91,151,055; Full time

Benefits offered by this job

Fully remote position

Flexible schedule

Training and ongoing support

Growth opportunities within the travel industry

Access to travel-related perks

Job summary

A travel services company is looking for a Remote Travel Support Specialist to assist clients with trip planning and preparation. You will communicate via email and phone, provide guidance on travel-related queries, and ensure a smooth travel experience. The ideal candidate should have strong communication skills and be detail-oriented. This fully remote position offers flexibility, training, and growth opportunities within the travel industry, along with various travel-related perks.

Qualifications

• Strong communication and customer service skills essential.
• Detail-oriented and well-organized.

Responsibilities

• Communicate with clients through email, phone, and messaging platforms.
• Assist with reviewing itineraries and confirming travel details.
• Provide accurate information about destinations and travel requirements.
• Follow up with clients before departure to ensure readiness.
• Handle inquiries and elevate complex issues when needed.

Skills

Strong communication skills

Customer service skills

Detail-oriented

Organizational skills

Familiarity with online tools

Job description

We are looking for a Remote Travel Support Specialist to assist clients throughout the planning and preparation of their trips. In this role, you will provide guidance, answer travel-related questions, and help ensure a smooth and enjoyable experience for each traveler.

Key Responsibilities

• Communicate with clients through email, phone, and messaging platforms
• Assist with reviewing itineraries and confirming travel details
• Provide accurate information about destinations and travel requirements
• Follow up with clients before departure to ensure readiness
• Handle inquiries and elevate complex issues when needed

Ideal Candidate

• Strong communication and customer service skills
• Detail-oriented and well-organized
• Comfortable using online tools and platforms
• Customer service experience preferred but not required
• Interest in travel and client support

  Perks

  • Fully remote position
  • Flexible schedule
  • Training and ongoing support
  • Growth opportunities within the travel industry
  • Access to travel-related perks