Remote Customer Service & Sales Specialist

Sweetepictravels; Sur; Remote; COP 24,000,000 - 36,000,000; Full time

Benefits offered by this job

Flexible schedule

Work from home

Job summary

Sweetepictravels is seeking a Remote Customer Service Representative to be the primary client contact, delivering professional service and building lasting relationships from home. You will support sales, benefits administration, and general inquiries while ensuring privacy and compliance.

Ideal candidates bring experience in customer-facing roles, strong negotiation, and multilingual capabilities. The role offers a flexible schedule and fully remote work arrangement to serve a diverse client

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing with a focus on customer interaction.
• Strong negotiation and communication skills; multilingual abilities are a plus.
• Familiarity with sales administration processes and data analysis to improve client service.

Responsibilities

• Serve as the main liaison for clients through multiple channels.
• Handle insurance sales inquiries, benefits administration, and account questions.
• Conduct outbound telemarketing to promote services and identify new sales opportunities.
• Negotiate terms to meet client needs while following company policies.
• Support sales administration tasks: documents, records, client interactions.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to boost client engagement and retention.

Skills

Customer service

Negotiation

Multilingual

Remote work

HIPAA knowledge

Tools

CRM software

Job description

Sweetepictravels is seeking a Remote Customer Service Representative to be the primary client contact, delivering professional service and building lasting relationships from home. You will support sales, benefits administration, and general inquiries while ensuring privacy and compliance.

Ideal candidates bring experience in customer-facing roles, strong negotiation, and multilingual capabilities. The role offers a flexible schedule and fully remote work arrangement to serve a diverse client