Remote Travel Support Specialist

Dreamtripshn; Sur; Remote; COP 25,000 - 35,000; Full time

Benefits offered by this job

Fully remote position

Flexible schedule

Training and ongoing support

Growth opportunities within the travel industry

Access to travel-related perks

Job summary

A leading travel support company is seeking a Remote Travel Support Specialist to assist clients in planning and preparing for their trips. Responsibilities include communicating with clients via various platforms, reviewing itineraries, providing travel information, and ensuring clients are ready before departure. The ideal candidate should have strong communication skills and be detail-oriented. This fully remote position offers flexibility and growth opportunities within the travel industry.

Qualifications

• Strong communication and customer service skills.
• Detail-oriented and well-organized.
• Comfortable using online tools and platforms.

Responsibilities

• Communicate with clients through email, phone, and messaging platforms.
• Assist with reviewing itineraries and confirming travel details.
• Provide accurate information about destinations and travel requirements.
• Follow up with clients before departure to ensure readiness.
• Handle inquiries and elevate complex issues when needed.

Skills

Strong communication skills

Customer service experience

Detail-oriented

Comfortable using online tools

Job description

We are looking for a Remote Travel Support Specialist to assist clients throughout the planning and preparation of their trips. In this role, you will provide guidance, answer travel-related questions, and help ensure a smooth and enjoyable experience for each traveler.

Key Responsibilities

• Communicate with clients through email, phone, and messaging platforms
• Assist with reviewing itineraries and confirming travel details
• Provide accurate information about destinations and travel requirements
• Follow up with clients before departure to ensure readiness
• Handle inquiries and elevate complex issues when needed

Ideal Candidate

• Strong communication and customer service skills
• Detail-oriented and well-organized
• Comfortable using online tools and platforms
• Customer service experience preferred but not required
• Interest in travel and client support

  Perks

  • Fully remote position
  • Flexible schedule
  • Training and ongoing support
  • Growth opportunities within the travel industry
  • Access to travel-related perks