Remote Client Success & Growth Manager

Piedmont Avenue Consulting, Inc.; Colombia; Remote; COP 196,612,000 - 294,918,000; Full time

Job summary

Growth Scaling is seeking a remote, full-time Client Success & Account Manager to serve as the client-facing contact for our diverse US-based clientele. You will own the client journey from onboarding through ongoing delivery, coordinating across internal teams to ensure timely, high-quality outcomes.

Ideal candidates have 2+ years in account management, experience with U.S. clients, strong organizational and communication skills, and the ability to manage 20+ clients monthly while maintaining

Qualifications

• 1) 2+ years in account management or client success.
• 2) Experience working with U.S. clients.
• 3) Ability to manage 20+ clients monthly with multiple priorities.
• 4) Excellent spoken and written English.
• 5) Reliable internet and a professional home office.

Responsibilities

• Own the client relationship from onboarding through long-term delivery.
• Coordinate with internal teams to keep initiatives moving.
• Qualify leads, manage event invitations, and follow-ups.
• Lead client meetings, prepare agendas and notes, and track progress.
• Maintain project trackers and ensure timely, accurate reporting.

Skills

Account management

Client success

Project coordination

Business development

Communication

English proficiency

Tools

CRM software

Slack

Google Workspace

Job description

Growth Scaling is seeking a remote, full-time Client Success & Account Manager to serve as the client-facing contact for our diverse US-based clientele. You will own the client journey from onboarding through ongoing delivery, coordinating across internal teams to ensure timely, high-quality outcomes.

Ideal candidates have 2+ years in account management, experience with U.S. clients, strong organizational and communication skills, and the ability to manage 20+ clients monthly while maintaining