Remote Bilingual Medical Receptionist - English/Spanish

Winning Assistants LLC; Colombia; A distancia; COP 27.828.000 - 37.105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HIPAA training

Premium VPN access

Contractor support

Descripción de la vacante

Winning Assistants LLC is hiring a Bilingual Medical Receptionist for a remote, full-time role operating 8:00 AM to 4:30 PM PT, Monday through Friday. The position focuses on patient communication, scheduling, and front desk tasks in a fast-paced healthcare setting.

You will handle calls, reminders, and follow-ups to reduce no-shows, assist with referrals, insurance verification, and document management, and communicate with patients in English and Spanish with professionalism and empathy.

Formación

• Bilingual in English and Spanish required; strong patient communication.
• Background check (NBI/Police clearance) required before onboarding.
• Healthcare front desk or medical receptionist experience preferred; familiarity with ophthalmology useful.

Responsabilidades

• Handle inbound/outbound calls, appointment reminders, and patient follow-ups.
• Schedule, reschedule, and confirm appointments; manage referrals and bookings.
• Verify insurance, process authorizations, and manage eligibility checks.
• Maintain organized patient records and documentation workflows.
• Communicate with patients via phone, text, and email in English and Spanish.

Conocimientos

Bilingual English/Spanish

Phone etiquette

Medical terminology

Multitasking in fast-paced environment

Scheduling

Insurance processes

Herramientas

Medics Premier

Weave

Descripción del empleo

Winning Assistants LLC is hiring a Bilingual Medical Receptionist for a remote, full-time role operating 8:00 AM to 4:30 PM PT, Monday through Friday. The position focuses on patient communication, scheduling, and front desk tasks in a fast-paced healthcare setting.

You will handle calls, reminders, and follow-ups to reduce no-shows, assist with referrals, insurance verification, and document management, and communicate with patients in English and Spanish with professionalism and empathy.