Bilingual Medical Receptionist & EA (Remote)

SnappyCX, Inc.; Colombia; A distancia; COP 13.392.000 - 20.088.000; A tiempo parcial

Descripción de la vacante

SnappyCX, Inc. is seeking a proactive Bilingual Medical Receptionist & Executive Assistant to support a growing physical therapy practice.

The role blends front-office medical reception with executive administrative tasks, predominately in a remote setting. The ideal candidate communicates fluently in English and Spanish and handles scheduling, referrals, and high-volume email correspondence with professional demeanor.

Formación

• Fluent in English and Spanish (spoken and written).
• Experience in a physical therapy practice is required.
• Experience as Medical Receptionist/Executive Assistant/Intake Coordinator/Healthcare Administrative Assistant.
• Proficiency with Microsoft Office, Google Workspace, email platforms, and CRM or case management systems.

Responsabilidades

• Medical Reception & Patient Coordination: Manage a high-volume shared email inbox and prioritize incoming requests.
• Answer inbound patient calls professionally in both English and Spanish.
• Communicate with Spanish-speaking patients, referral sources, and providers.
• Process and coordinate new patient referrals.
• Schedule, confirm, and reschedule patient appointments.
• Maintain accurate patient records and update internal systems.
• Escalate urgent patient matters appropriately.
• Executive & Administrative Support: Provide administrative support to the practice leadership.
• Coordinate calendars, meetings, and daily priorities.
• Organize documents and maintain accurate administrative records.
• Assist with day-to-day operational tasks and workflow coordination.
• Support special projects and additional administrative duties as assigned.

Conocimientos

Bilingual (English/Spanish)

Strong organizational skills

Time management

Multitasking

Independent work

Excellent verbal and written沟通

Herramientas

Microsoft Office

Google Workspace

CRM systems

Email platforms

Descripción del empleo

SnappyCX, Inc. is seeking a proactive Bilingual Medical Receptionist & Executive Assistant to support a growing physical therapy practice.

The role blends front-office medical reception with executive administrative tasks, predominately in a remote setting. The ideal candidate communicates fluently in English and Spanish and handles scheduling, referrals, and high-volume email correspondence with professional demeanor.