Remote Bilingual Intake Specialist for US Immigration

Superstaff; Perímetro Urbano Barranquilla; Remote; COP 35,545,000 - 42,575,000; Full time

Benefits offered by this job

Salary: COP 3,500,000 monthly

Mon–Fri schedule

100% Work from Home

Indefinite Term Contract

Full Colombian benefits

Growth with US immigration law firm

Job summary

Superstaff is seeking a bilingual, energetic professional to be the first point of contact for potential clients. You will screen and qualify leads, schedule consultations, and guide prospects through the intake process while collaborating with the sales team and Firm Administrator.

This role is fully remote, with a Colombian benefits package and growth opportunities within a US immigration law firm. You will maintain CRM records, nurture leads, and help optimize the show-up rate by initiating a

Qualifications

• Fluent in Spanish and English (spoken and written).
• Prior customer service experience required.
• Sales background; energetic and professional.

Responsibilities

• Talk to leads and qualify them using a sequence of questions.
• Screen out unqualified leads.
• Schedule qualified leads for initial consultations.
• Prepare engagement materials and ensure follow-up actions.
• Update databases and reports to track activity.

Skills

Bilingual (Spanish/English)

CRM experience

Education

Bachelor’s degree or equivalent

Tools

CRM software

Job description

Superstaff is seeking a bilingual, energetic professional to be the first point of contact for potential clients. You will screen and qualify leads, schedule consultations, and guide prospects through the intake process while collaborating with the sales team and Firm Administrator.

This role is fully remote, with a Colombian benefits package and growth opportunities within a US immigration law firm. You will maintain CRM records, nurture leads, and help optimize the show-up rate by initiating a