Remote Bilingual Intake Specialist (EN/ES) for US PI

Legal Staff Now; Colombia; Remote; COP 124,965,000 - 199,944,000; Full time

Benefits offered by this job

Competitive compensation

Long-term growth opportunities

Job summary

A fast-growing law firm is seeking a Personal Injury Intake Specialist to provide a warm, professional client experience. This fully remote position is ideal for candidates based in Latin America with prior intake experience in U.S. Personal Injury law. Key responsibilities include handling calls, conducting pre-screenings, and managing client data in legal CRMs. The role requires fluency in English and Spanish, strong communication skills, and is available as full-time or part-time.

Qualifications

• 1–2+ years of intake experience with a U.S. Personal Injury law firm.
• Professional, empathetic, and confident communicator.
• Highly organized with strong attention to detail.

Responsibilities

• Answer inbound calls, texts, and online inquiries from prospective clients.
• Conduct detailed pre-screening interviews using approved scripts and forms.
• Accurately enter and update client data in CRMs.

Skills

Fluent in English and Spanish

Intake experience

Tech-savvy

Tools

Clio Grow

Lawmatics

Job description

A fast-growing law firm is seeking a Personal Injury Intake Specialist to provide a warm, professional client experience. This fully remote position is ideal for candidates based in Latin America with prior intake experience in U.S. Personal Injury law. Key responsibilities include handling calls, conducting pre-screenings, and managing client data in legal CRMs. The role requires fluency in English and Spanish, strong communication skills, and is available as full-time or part-time.