Personal Injury- Intake Specialist (weekends +2 days off)

Legal Staff Now; Colombia; Remote; COP 35,313,000 - 42,376,000; Full time

Benefits offered by this job

Bonuses after 3 months

Job summary

Legal Staff Now is hiring a bilingual Personal Injury Intake Specialist for a remote LATAM role with a U.S. law firm client.

You will handle inbound calls, conduct intake interviews, qualify cases, schedule consultations, and guide prospects toward signing.

Fluency in English and Spanish required; 40 hours per week with a $1,000–$1,200 USD monthly base plus bonuses after month 3.

Qualifications

• 1+ year of Personal Injury intake experience with a U.S. law firm.
• Experience closing Personal Injury leads and converting prospects into clients.
• Strong communication, sales, and persuasion skills.
• Fluency in English and Spanish.
• Ability to handle inbound calls, qualify leads, and overcome objections.
• Familiarity with legal CRMs such as Clio, Litify, Filevine, SmartAdvocate, MyCase is a plus.

Responsibilities

• Handle inbound calls from prospective Personal Injury clients.
• Conduct intake interviews and collect relevant case information.
• Evaluate and qualify potential cases according to the firm’s criteria.
• Explain the intake process and guide prospects through the next steps.
• Schedule consultations with attorneys.
• Maintain accurate records in the firm’s CRM.
• Follow up with prospective clients to convert qualified leads into signed cases.
• Deliver a professional, empathetic, and client-focused experience.

Skills

Bilingual EN/ES

Intake experience

Client communication

Sales skills

CRM knowledge

Tools

Clio

Litify

Filevine

SmartAdvocate

MyCase

Job description

WE’RE HIRING: BILINGUAL PERSONAL INJURY INTAKE SPECIALIST

Remote | LATAM

$1,000–$1,200 USD/month

Bonuses & Commissions After Month 3!

Are you an experienced Personal Injury Intake Specialist looking for your next remote opportunity?

Legal Staff Now is partnering with one of our largest U.S. Personal Injury law firm clients to hire an experienced Bilingual Personal Injury Intake Specialist.

We’re looking for someone with U.S. law firm experience who can connect with potential clients, qualify cases, and confidently guide qualified prospects toward signing with the firm.

WHAT YOU’LL DO

• Handle inbound calls from prospective Personal Injury clients.
• Conduct intake interviews and collect relevant case information.
• Evaluate and qualify potential cases according to the firm’s criteria.
• Explain the intake process and guide prospects through the next steps.
• Schedule consultations with attorneys.
• Maintain accurate records in the firm’s CRM.
• Follow up with prospective clients and help convert qualified leads into signed cases.
• Deliver a professional, empathetic, and client-focused experience.

WHAT WE’RE LOOKING FOR

• At least 1 year of Personal Injury Intake experience with a U.S. law firm.
• Previous experience closing Personal Injury leads and converting prospects into clients.
• Strong communication, sales, and persuasion skills.
• Fluency in English and Spanish.
• Ability to handle inbound calls, qualify leads, and overcome objections.
• Strong follow-up, organization, and documentation skills.
• A client-focused approach combined with a goal-oriented mindset.
• Familiarity with legal CRMs such as Clio, Litify, Filevine, SmartAdvocate, MyCase, or similar platforms is a plus.

This role is ideal for someone who understands that intake is not just about answering calls — it’s about building trust and converting qualified prospects into signed clients.

SCHEDULE OPTIONS:

• Option 2: Sunday–Thursday, 11:30 AM–8:00 PM PST

40 hours per week

WHY JOIN?

• Work directly with a leading U.S. Personal Injury law firm.
• Competitive monthly compensation of $1,000–$1,200 USD.
• Bonuses and commissions after the first 3 months.
• Long-term professional growth opportunities.
• A chance to develop your career in the U.S. legal industry.

READY TO APPLY?

If you have U.S. Personal Injury intake experience and the confidence to turn qualified leads into signed clients, we’d love to hear from you.