Remote Administrative Assistant – Construction Support

Interlix Staffing; Colombia; Remote; COP 25,395,000 - 36,169,000; Full time

Job summary

Interlix Staffing is seeking an Administrative Assistant for a remote Colombia-based position supporting a US East Coast window. You will handle inbound calls, respond to emails, schedule services, and assist with invoices and certificates.

The role blends customer service with administrative tasks and requires efficient use of AI tools with careful output review. Ideal candidates communicate clearly, work with urgency on time-sensitive requests, and can navigate QuickBooks/Procore knowledge.

Qualifications

• Customer service experience with strong professional phone skills.
• Clear, respectful communication with customers.
• Ability to prioritize and follow through on time-sensitive requests.
• Comfortable handling high volume of short inbound calls.
• Hands-on experience using AI tools with responsibility for output.
• Proficient with Gmail and Google Workspace.
• Available to work 7:00 AM–5:00 PM US Eastern Time.
• Bilingual Spanish-English is preferred.

Responsibilities

• Handle inbound calls from construction customers requesting service and information.
• Respond to emails promptly and keep the inbox clear during work hours.
• Follow up quickly on questions, coordinating with dispatch or office for ETAs.
• Take messages and guide on spam/solicitation calls.
• Prepare basic proposals and send daily status reports.
• Assist with accounts receivable follow-up and payment documents.
• Organize information and perform general clerical tasks.
• Collaborate with colleagues to obtain answers and coordinate responses.
• Use AI tools to improve efficiency and review output before sending.

Skills

Customer service

Phone skills

Bilingual Spanish-English

AI tool usage

Time management

Attention to detail

Tools

Gmail

Google Workspace

Grok

ChatGPT

Dialpad

Procore

QuickBooks

Job description

Interlix Staffing is seeking an Administrative Assistant for a remote Colombia-based position supporting a US East Coast window. You will handle inbound calls, respond to emails, schedule services, and assist with invoices and certificates.

The role blends customer service with administrative tasks and requires efficient use of AI tools with careful output review. Ideal candidates communicate clearly, work with urgency on time-sensitive requests, and can navigate QuickBooks/Procore knowledge.