Local Dispatch & Routing Specialist

AIT Worldwide Logistics; Perímetro Urbano Barranquilla; Presencial; COP 16.740.000 - 23.436.000; Jornada completa

Descripción de la vacante

AIT Worldwide Logistics is seeking a Dispatcher I to oversee pickup and delivery of local shipments and to coordinate and communicate shipment information between drivers and delivery agents. The role focuses on routing, tracking milestones, and providing top-tier customer service to meet client needs.

You will document events, manage dock checks, and support daily dispatch activities with strong attention to detail and teamwork across the local operations team.

Formación

• 1+ years of experience in dispatching, logistics coordination or transportation management industry.
• Familiarity with final mile delivery operations and routing software (DispatchTrack, Onfleet, Roadnet).
• Strong problem solving and multi-tasking skills with abilities to develop new ideas and innovative solutions.
• High attention to details and organization.
• Proficient in Microsoft Suite (Word, Excel)

Responsabilidades

• Oversee routing local freight, dispatch drivers, perform dock checks, track shipments, and coordinate with dock staff to ensure freight movement.
• Enter shipment milestones promptly into tracking systems (pickup, delivery, POD) and verify accuracy.
• Provide customer service to identify needs, answer inquiries, and address concerns or complaints.
• Assign driver load planning based on local mapping and appointments.
• Identify and coordinate prioritization of rushed/urgent/last minute shipments.

Conocimientos

Dispatching experience

Customer service

Communication

Geographic mapping

Teamwork

Herramientas

DispatchTrack

Onfleet

Roadnet

Microsoft Excel

Descripción del empleo

AIT Worldwide Logistics is seeking a Dispatcher I to oversee pickup and delivery of local shipments and to coordinate and communicate shipment information between drivers and delivery agents. The role focuses on routing, tracking milestones, and providing top-tier customer service to meet client needs.

You will document events, manage dock checks, and support daily dispatch activities with strong attention to detail and teamwork across the local operations team.