Weekend Logistics Dispatcher: Real-Time Shipments & Service

Charger Logistics Inc.

Bogotá

Presencial

COP 24.000.000 - 36.000.000

Jornada completa

hace 21 horas

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Ventajas ofrecidas por este puesto de trabajo

Professional growth career

Competitive pay package

Descripción de la vacante

Charger Logistics Inc. is seeking a Weekend Dispatcher to join our dynamic Dispatch team. The role focuses on weekend shipment monitoring, proactive problem resolution, and ongoing customer communication to ensure smooth transportation operations.

The position involves coordinating appointments, tracking deliveries, and delivering excellent service in a fast-paced environment. Ideal candidates have 2+ years in sales and account management within transportation and logistics, strong communication

Formación

2+ years of sales and account management experience in transportation and logistics.
Strong verbal and written communication skills with a customer-focused approach.
Ability to understand business processes and implement practical solutions.

Responsabilidades

Monitor and track shipments during afternoon hours with real-time visibility.
Communicate status updates to customers, drivers, and internal teams.
Update portals and shipment records with accurate information.
Coordinate pickup and delivery appointments to meet customer requirements.
Identify and resolve disruptions, delays, and exceptions.
Handle customer inquiries and complaints with timely solutions and follow-up.
Prepare and distribute overnight reports to operations teams.
Maintain documentation and collaborate with customers, carriers, and internal stakeholders.