Hospitality Guest Relations Virtual Assistant

InsideOut; Colombia; Hybride; COP 37 006 677 - 42 293 345; Temps partiel

Résumé du poste

A virtual assistant company is seeking a Guest Relations & Operations Virtual Assistant to manage guest inquiries and operational tasks for short-term rental properties. The ideal candidate will have prior experience in hospitality or guest relations, possess strong problem-solving skills, and be fluent in English. This part-time role requires communication proficiency and availability on weekends, offering a pay rate of $7-8 per hour. Applicants should submit a resume and an audio recording in English.

Qualifications

• Prior experience in guest relations or hospitality.
• Ability to learn multiple tools and operate independently.
• Stable high-speed internet connection.

Responsabilités

• Respond to guest inquiries via messaging platforms and email.
• Provide professional communication aligned with brand standards.
• Triage issues and manage independently or escalate as needed.

Connaissances

Fluent English

Strong problem-solving abilities

Customer service experience

Outils

Google Workspace

Task management tools

Description du poste

A virtual assistant company is seeking a Guest Relations & Operations Virtual Assistant to manage guest inquiries and operational tasks for short-term rental properties. The ideal candidate will have prior experience in hospitality or guest relations, possess strong problem-solving skills, and be fluent in English. This part-time role requires communication proficiency and availability on weekends, offering a pay rate of $7-8 per hour. Applicants should submit a resume and an audio recording in English.