Remote Guest Experience & Revenue Coordinator

GMM Advisory; Colombia; Remote; COP 64,557,000 - 120,506,000; Part time

Benefits offered by this job

Learning opportunities in hospitality

Supportive remote team culture

Flexible working hours

Job summary

A remote hospitality services provider is seeking a Motel Guest & Operations Coordinator to enhance guest experiences at a motel in Napier. This part-time role involves managing guest communications, optimizing online listings, and collaborating with on-site staff. Ideal candidates will have strong English communication skills and experience with property management systems. Flexible hours are offered to balance personal schedules while ensuring guest satisfaction.

Qualifications

• Must have a strong command of English for communication.
• Experience in customer service or hospitality is preferred.
• Detail-oriented and reliable with follow-through capabilities.

Responsibilities

• Respond promptly to guest inquiries for improved satisfaction.
• Manage bookings and revenue through effective listing adjustments.
• Enhance online presence on major OTA platforms.

Skills

Strong written and spoken English

Experience with CloudBeds or similar property management systems

Familiarity with OTA platforms like Airbnb, Booking.com, and Expedia

Detail-oriented

Reliable

Proactive problem-solving

Tools

CloudBeds

Job description

A remote hospitality services provider is seeking a Motel Guest & Operations Coordinator to enhance guest experiences at a motel in Napier. This part-time role involves managing guest communications, optimizing online listings, and collaborating with on-site staff. Ideal candidates will have strong English communication skills and experience with property management systems. Flexible hours are offered to balance personal schedules while ensuring guest satisfaction.